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Monday 8:30am - 5:30pm Tuesday 8:30am - 5:30pm Wednesday 8:30am - 5:30pm Thursday 8:30am - 5:30pm Friday 8:30am - 5:30pm Saturday 9am - 3pm

That's My Call Ltd

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That's My Call Ltd

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Professional telephone answering service.

28/10/2026

📞 Not all telephone answering services are the same. So what should you actually look for when choosing one?

If you're trusting another company to answer your business calls, you're also trusting them with something pretty important — your customers' first impression of your business.

Price matters, but it's not the only thing worth looking at.

Who actually answers the calls?
How are messages delivered?
Can the service adapt when your business gets busier?
What happens if you go over your call allowance?
Can you use human, AI or hybrid answering?
And will the people answering actually understand your business?

This week's That's My Call Knowledge Hub guide looks at 10 things we'd recommend considering before choosing a telephone answering service.

👉 Read Guide 007: How to Choose a Telephone Answering Service: What Should You Look For?

https://www.thatsmycall.co.uk/blog/how-to-choose-a-telephone-answering-service-what-should-you-look-for

The right service should fit your business.

27/10/2026

🔨 UP ON A ROOF........MISSING BUSINESS ON THE GROUND? 📞
You could be doing a great job for a customer while unknowingly missing another.
Let US Help.

26/10/2026

📞 You don't need a big team to make a big impression. 🧡

Running a small business often means wearing several different hats.

One minute you're dealing with customers, the next you're handling paperwork, attending meetings or trying to get through your never-ending to-do list!

But when the phone rings, your customers still expect a professional, friendly response.

That's where we come in.

At That's My Call, we become an extension of your business, answering calls in your company name, taking messages and making sure your customers feel looked after.

Whether you're a sole trader working from home or a growing business with a busy team, you can have the support of a professional receptionist without the commitment of employing someone full-time.

Because being a small business doesn't mean you have to do everything yourself.

🧡 That's My Call – We make every message count.

23/10/2026

📞 There's a real person behind every call. 🧡

When you divert your business calls to That's My Call, they don't disappear into some enormous, faceless call centre.

They come through to our little family-run team on the Wirral.

We're the people answering in your company name, taking messages, helping your customers and making sure important enquiries reach the right person.

And whilst we're doing that, we're also running our own small business!

We understand the challenges because we're living them too.

That's why we care about getting the little things right.

Because to us, you're not just another account number. You're a business that's trusted us with its customers.

🧡 That's My Call – We make every message count.

21/10/2026

📞 Do you actually know how many calls your business misses in a week?

You're with a customer.
You're driving.
You're in a meeting.
You're trying to get some actual work done.

The phone rings... and you can't answer it.

Most businesses miss calls sometimes — that's normal.

But the question is: what does the person at the other end do next?

Some will leave a voicemail. Some will call back.

Others might simply search for another business and make their next call.

And the frustrating part? You may never know what that missed call could have been worth.

This week's That's My Call Knowledge Hub — Guide 006 looks at the hidden cost of unanswered enquiries, why simply trying to answer every call yourself isn't always the solution, and some practical ways businesses can make sure more callers get an answer.

👉 What Happens When Your Business Misses a Call?

https://www.thatsmycall.co.uk/blog/what-happens-when-your-business-misses-a-call-the-hidden-cost-of-unanswered-enquiries

A missed call could be a missed opportunity.

19/10/2026

You don’t have to answer every call just because your phone rings. 📞

That probably sounds like a strange thing for a telephone answering company to say… but hear me out.

You might be:

👥 Sitting with a customer
💻 Trying to finish an important piece of work
🚗 Driving between appointments
☕ Taking an actual lunch break for once!
👨‍👩‍👧 Or simply spending time away from your business

None of those things should mean your customers are left wondering whether anyone is going to answer.

Divert your calls to That’s My Call and we answer in your company name, take the caller’s details and send the message straight through to you.

Your caller gets a friendly human being.

You get to decide when you're available to deal with it.

And your business keeps running even when you're not holding your phone. 🧡

☎️ Telephone answering from £45 per month
🌐 thatsmycall.co.uk

16/10/2026

Solicitors – how many potential clients call your office while you're in meetings, with clients or at court? 📞

For a busy law firm, answering every call isn't always possible.

But for the person calling, that may be the first time they've ever contacted your firm — and they don't necessarily know that you're simply busy.

At That's My Call, we answer in your firm's name, so callers receive a professional, friendly response rather than reaching an unanswered phone.

We can help with:
• Overflow calls when your team is busy
• Full telephone answering
• Reception cover during meetings, holidays or staff shortages
• Taking accurate messages and getting them straight to the right person

And we understand that legal calls need to be handled carefully.

Having spent around 10 years working in a solicitor's office, as well as being a qualified Civil Litigation & Debt Recovery Paralegal, I understand how important confidentiality, accuracy and the way a caller is handled can be.

We've put together a new guide specifically for law firms:
Telephone Answering for Solicitors: Why Every Call Matters

https://www.thatsmycall.co.uk/blog/telephone-answering-for-solicitors-and-why-every-call-matters

If missed calls or reception cover are becoming a headache for your firm, we're always happy to have a chat.

📞 0151 650 8777
🌐 www.thatsmycall.co.uk

14/10/2026

For a solicitor, a missed call can mean a missed client. 📞

When someone contacts a law firm, they’re often calling because something important is happening in their life — and they want to speak to someone now.

But solicitors can’t always answer the phone while they’re in meetings, with clients, at court or simply trying to get through their workload.

Our latest Knowledge Hub guide looks at why professional telephone answering can make such a difference for law firms — helping make sure callers are answered professionally, messages are captured accurately and potential new enquiries aren’t lost.

Telephone Answering for Solicitors: Why Every Call Matters

Read the full guide here:
https://www.thatsmycall.co.uk/blog/telephone-answering-for-solicitors-why-every-call-matters

12/10/2026

Your phone doesn't know you're busy. 📞

It doesn't know you're:

🔸 With a customer
🔸 In a meeting
🔸 Driving between jobs
🔸 Trying to finish a quote
🔸 Taking a well-earned day off
🔸 Or simply already on another call

It just rings.

And if nobody answers, your caller doesn't necessarily know why either.

That's where we come in.

Divert your calls to That's My Call and we'll answer in your company name, look after your caller and send the message straight through to you.

To them, we're simply part of your team. 🧡

So you can be busy running your business without worrying about who's answering it.

☎️ Telephone answering from £45 per month
🌐 thatsmycall.co.uk

08/10/2026

Health Always comes first. We can help keep things running so you can concentrate on You.

Address

Office 14 Centreline Business Hub, 136-140 Wallasey Road
Wallasey
CH442AF

Opening Hours

Monday	8:30am - 5:30pm
Tuesday	8:30am - 5:30pm
Wednesday	8:30am - 5:30pm
Thursday	8:30am - 5:30pm
Friday	8:30am - 5:30pm
Saturday	9am - 3pm

Website

http://www.thatsmycall.co.uk/

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