What are the opening hours?

Monday 08:45 - 17:00 Tuesday 08:45 - 17:00 Wednesday 08:45 - 17:00 Thursday 08:45 - 17:00 Friday 08:45 - 17:00

Jersey Office of the Information Commissioner

Name: Jersey Office of the Information Commissioner
Address: 2nd Floor, 5 Castle Street, St. Helier, JE23BT, JE
Telephone: +441534716530

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Jersey Office of the Information Commissioner

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Our mission is to promote respect for the private lives of individuals.

22/10/2026

Our office premises will be closed on Friday 23 October 2026, due to Storm Austen.

➤ You can still register, report a breach and raise a concern via our website www.jerseyoic.org and get in touch with us at [email protected], [email protected] and [email protected]

➤ We plan for our office premises to be open as usual on Monday 26 October 2026.

Thank you for your understanding and stay safe.

19/10/2026

⚠️ Jobseekers Stay Alert ⚠️ We’re urging jobseekers in Jersey to stay alert to recruitment scams and take time to verify who they are dealing with, before sharing personal information.

Scammers are contacting jobseekers on the Island via social media platforms and falsely claiming to be recruiting for roles for a local recruitment agency.

➤ Before sharing personal information, always take a moment to verify who you are dealing with. Checking the identity of a recruiter and the legitimacy of an opportunity can help protect you from fraud and keep your personal information secure.

➤ If something doesn't seem right, trust your instincts, pause and verify before responding.

⚠️ If you are concerned about how your personal information has been used, you can contact us in the following ways: https://jerseyoic.org/pages/contact-us

⚠️ If you think you may have fallen victim to a scam, contact States of Jersey Police.

Jersey Fraud Prevention Forum

19/10/2026

We encourage calls helping small business owners to understand their data protection priorities, helping to keep advice practical and proportionate.

🔹We support owners of smaller businesses to navigate data protection, including the aftermath of a data protection breach. Breaches can cause anxiety and upset for business owners as well as data subjects and we are here to support where possible.

🔹We make data protection topics easier to understand to help those handling personal information access the data protection guidance they need with confidence and make informed decisions.

Have you viewed our easy-to-read subject matter guidance and templates on our website?

🔹They begin with simple overviews for beginners and individuals, then move on to more detailed, technical guidance for those who are familiar with the topics.

🔹You can use the menu on our website to jump straight to topics of interest or download helpful resources. If you have questions or need further advice, please contact us.

✅Here's the link to our guidance: https://jerseyoic.org/guidance

17/10/2026

💬 "As a small business owner, I came away with a much clearer understanding of my data protection responsibilities and practical steps I can take to improve compliance."

💬 "An excellent session that explained local data protection law and my obligations in a simple and engaging way.”

💬 “The JOIC’s easy-to-read guidance is helpful for small businesses and I left feeling more confident about protecting personal information."

Great engagement, interactive discussions and positive feedback from this week’s ‘Data Protection Support for Jersey’s Small Businesses’ presentations that provided support, guidance and valuable conversations for Jersey's small business community.

From practical advice to real-world questions, attendees left with a better understanding of their data protection responsibilities and how to protect the personal information entrusted to them.

Thank you to everyone who attended and is taking steps to strengthen data protection practices and safeguard Islanders’ personal information.

Want to get data protection right but need some guidance and support? Book a free appointment at one of our Data Protection Express Clinics, via our website:

https://jerseyoic.org/events
https://jerseyoic.org/guidance

16/10/2026

🔎 Exemptions – do you know when and how?

Great discussions, practical learning and peer-to-peer networking at our latest Let’s Go DPO session.

Attendees explored the meaning and application of exemptions in relation to individual rights requests, working through two case studies to consider when exemptions may be fair and proportionate, how decisions should be documented and the growing impact of AI on data protection practices.

As always, Let’s Go DPO provided an opportunity for Data Protection Officers and those with responsibility for data protection to share experiences, learn from one another and build connections.

Here's some of the feedback we received:

💬 "Really enjoyed the session. Engaging and interactive. Great delivery. Thank you."
💬 "Always interesting and helpful. Thank you."
💬 "Very informative.”

Thank you to everyone who joined us and contributed to another engaging and insightful session.

Want to be the first to hear about our Let’s Go DPO guidance sessions and other relevant events? Subscribe now via our website. The link is in the comments.

16/10/2026

Stay in the loop with our Stay in Touch newsletter!

Get timely updates about our latest enforcement action, priorities and work we’re doing. You’ll also receive practical data protection guidance and news about our upcoming events and community outreach activities.

Want to stay informed, empowered and a step ahead?

Subscribe today at https://jerseyoic.org/stay-in-touch

15/10/2026

What are the principles behind the Freedom of Information Law?

The main principle behind Freedom of Information legislation is that people have a right to know about the activities of Scheduled Public Authorities, unless there is a good reason for them not to.

We publish practical, jargon-free guidance to help individuals and organisations understand their rights and responsibilities under data protection, freedom of information and related laws.

Use the menu on our website to jump straight to topics of interest and download helpful resources. If you have questions or need further advice, please contact us.

https://jerseyoic.org/guidance/freedom-of-information

14/10/2026

What happens to your data when the contract ends?

✅🡪 Case study example

🏠 A Jersey estate agency signs up to a CRM platform with an AI feature that analyses client communication patterns to suggest follow-up actions. After two years, the agency decides to switch to a different platform. It cancels its subscription.

The agency did not ask at the start whether the CRM supplier used customer data to train its AI model.

It now discovers that clients' personal data (names, financial details, property preferences) may have been incorporated into the supplier's general model and cannot be deleted from it. The agency cannot satisfy potential erasure requests from clients.

💡 This is why data retention, model training restrictions, and exit provisions must be addressed in supplier contracts before signing, not after.

✅ You can read further case studies and tiered guidance on our website: https://jerseyoic.org/guidance/data-protection/artificial-intelligence/what-to-think-about-before-using-artificial-intelligence

13/10/2026

👏 Lively discussions and lots of interaction and positive feedback from our 'Data Protection Support for Jersey’s Small Businesses' presentation yesterday.

Attendees let us know they left feeling more confident about their data protection responsibilities and better equipped putting them into practice.

🗓️ If you're running or working for a small business or start-up or are a sole trader and want to get data protection right but need some support, there’s still time to join us at our remaining sessions for this week, as follows:

⏰ Today - Tuesday 13 October 2026 - 5:30pm until 6:10pm - you can register now via our website: https://www.jerseyoic.org/events/data-protection-support-for-jersey-s-small-businesses-1

🕐 Thursday 15 October, 1:10pm until 1:50pm - you can register now via our website: https://www.jerseyoic.org/events/data-protection-support-for-jersey-s-small-businesses-0

All our JOIC events are free of charge.

12/10/2026

The Freedom of Information (Jersey) Law 2011 makes the Government of Jersey accountable and transparent in the way they operate and make decisions.

The law gives you the right to access recorded information held by public sector organisations. Anyone can request information, there are no restrictions on your age, nationality or where you live.

Access to information under Freedom of Information can:
● Help to inform you of how the government and public authorities work in Jersey
● Allow you to take part in debate about issues that may affect you or your family
● Help you find information to develop ideas or inform your business decisions

You can find out more about local Freedom of Information and Data Protection laws on our website: https://jerseyoic.org/pages/dp-foi-laws

Address

2nd Floor, 5 Castle Street
St. Helier
JE23BT

Opening Hours

Monday	08:45 - 17:00
Tuesday	08:45 - 17:00
Wednesday	08:45 - 17:00
Thursday	08:45 - 17:00
Friday	08:45 - 17:00

Telephone

+441534716530

Website

http://www.jerseyoic.org/

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