IMJWANKLIK-Towerville Customer Tech Support

IMJWANKLIK-Towerville Customer Tech Support Internet service provider located at Towerville Sto. Cristo near Alfamart

area servicing
Towerville Phase1 - phase2- phase3-phase4-phase5 ❤️

🌧️⚠️ RAINY SEASON REMINDERS ⚠️🌧️from Imjwanklik Towerville 💙📶Mga Ka-Imjwanklik, paalala lang po ngayong tag-ulan para iw...
20/05/2026

🌧️⚠️ RAINY SEASON REMINDERS ⚠️🌧️
from Imjwanklik Towerville 💙📶

Mga Ka-Imjwanklik, paalala lang po ngayong tag-ulan para iwas aberya at iwas sira sa internet equipment 😊

✅ Check ang pwesto ng modem/router
➡️ Siguraduhing walang tulo ng tubig, basa, o “luha” sa pader malapit sa modem.

✅ Iwasan mabasa ang adaptor at extension
➡️ Delikado po ito at maaaring maging sanhi ng short circuit.

✅ Patayin at tanggalin sa saksakan kapag sobrang kidlat ⚡
➡️ Para iwas damage sa modem/router dahil sa power surge.

✅ Siguraduhing maayos ang bentilasyon ng modem
➡️ Iwas overheating lalo na kapag mainit + maalinsangan panahon.

✅ Iwasan patungan ng gamit ang modem/router
➡️ Para hindi madaling uminit o mawalan signal.

✅ Kapag nawalan ng internet after brownout
➡️ Try muna i-restart ang modem:
1️⃣ Turn off modem
2️⃣ Unplug for 30 seconds
3️⃣ Plug and turn on again

✅ Panatilihing tuyo ang fiber cable area
➡️ Kapag may tubig o moisture, maaaring magdulot ng LOS/red light issue.

✅ Gumamit ng AVR or surge protector kung possible
➡️ Extra protection para sa inyong modem 😊

📩 Kapag may concern, message lang po agad sa:
📘 Imjwanklik-Towerville Customer Tech Support
📞 09153022373

Hello Dear Client,* May we know the current status of your modem?* Does it have a blinking red LOS light? (The red LO...
17/05/2026

Hello Dear Client,

* May we know the current status of your modem?
* Does it have a blinking red LOS light?
(The red LOS light indicates a possible fiber cable problem.)
* If the red light is visible, kindly indicate it in your report.
* For this kind of incident, Technical Support assistance is required.

* Is your connection slow?
Kindly perform a speed test using a single connected device only to ensure accurate results based on the speed subscribed to your account, without any other active usage.
* You may check your speed via:
🌐 Speedtest.net

* Please make sure that your device is connected to the 5G WiFi network during testing.

* May we also ask you to check the number of connected devices on your modem?
(Access your modem settings and view the connected device list on the home page.)

* Are there unknown devices connected to your modem?
If yes, we highly advise changing your WiFi credentials such as:
* WiFi Name (SSID)
* WiFi Password

* You may also limit the number of connected devices to help improve connection stability.

* Additionally, please try refreshing/restarting your modem to help clear cache and refresh the connection.

Is the connection still poor after performing the steps above? If yes, kindly send us a report so we can properly check and diagnose your account.

03/04/2026

📣 HOLY WEEK BREAK

In observance of Holy Week, our technical support will be temporarily unavailable.

🙏 We take this time to pause, reflect, and observe this meaningful season.

👉 Services will resume on Monday April 6, 2026

Thank you for your understanding and continued support.

— IMJWANKLIK Towerville 💛

Happy Holidays from Imjwanklik Towerville 🎄✨Thank you for your continued trust and support.May your holidays be meaningf...
24/12/2025

Happy Holidays from Imjwanklik Towerville 🎄✨

Thank you for your continued trust and support.
May your holidays be meaningful and your days filled with blessings.
God bless and stay safe, Ka-Wanklik 🤍

09/11/2025

🌧 Weather Advisory to Our Valued Subscribers 🌧

In relation to the bad weather brought by Typhoon Uwan, we kindly advise everyone to check the location of your modem device and make sure it is not exposed to water or damp walls that could cause damage.

💬 For any concern or service issue, please message us directly — we’re here to help.

Stay safe, dry, and alert everyone.
🙏 God bless us all.

— Your IMJWANKLIK-Towerville Team

30/07/2025

📣 Network Advisory – July 30, 2025

To our valued clients in Towerville:

Please be advised that we are currently experiencing slower connection speeds due to a downtime from our main network provider.

Our network team is actively working to rebalance the bandwidth and restore optimal service as soon as possible.

We sincerely apologize for the inconvenience this may cause and appreciate your understanding.

We will post further updates once the issue has been resolved.
Thank you for your patience.

‼️update - connection restored -19:30 pm same day

26/06/2025

june 26, 2025

📢 To our valued subscribers in Phase 4–5:
Our technical team has detected a main line problem due to tree clearing operations in the area. 🌳⚠️

We sincerely apologize for the inconvenience this may cause. 🙏
Rest assured, our team is already working on repairing the issue as quickly as possible. 🛠️

Thank you for your patience and understanding.
— Your Technical Support Team

Update - restoration completed 17:30 same day

25/04/2025

April 25, 2025

May we advise our Subscribers In Towerville about the sudden slowdown in our Internet Connection due to Main Network Provider’s Internet Downtime .

We will be posting Update once Connection restored to its full capacity .

We do apologize for the Inconvenience it may cause .

-Imjwanklik Towerville

Holy week Advisory: “The Great gift of Easter is hope”.In observance of the Holy Week our Technical Team will be in shor...
18/04/2025

Holy week Advisory:

“The Great gift of Easter is hope”.

In observance of the Holy Week our Technical Team will be in short break during the weekends.

Technical support will be back on monday.
Thankyou and stay safe.

hence for any other concern you can still message us on our page. 🙂

02/04/2025

April 2, 2025

May we advise our Subscribers In Towerville about the sudden slowdown in our Internet Connection due to Main Network Provider’s Internet Downtime .

We will be posting Update once Connection restored to its full capacity .

We are now connected to our backup network, but the traffic congestion in our network makes browsing Slower than its normal.

We do apologize for the Inconvenience .

-Imjwanklik Towerville

Edit- connnection Restored 23:00 same date

Address

Blk 18 Lot 48 Phase1A Barangay Sto. Cristo Towerville
San Jose Del Monte
3023

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

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