Davissa Telephone Systems

Davissa Telephone Systems Northeast Ohio's trusted business phone experts since 1982.

We help businesses of all sizes find the right VoIP, cloud, and communication solutions — with fast, local support you can actually count on.

You know that feeling when a call ends and you can't remember exactly what was said or what you agreed to?With AI Recap ...
05/27/2026

You know that feeling when a call ends and you can't remember exactly what was said or what you agreed to?

With AI Recap through Intermedia Unite — powered by Davissa Telephone — that's not a problem anymore.

Every call gets automatically summarized. Transcripts. Key topics. Sentiment. All of it, organized and ready for you to reference any time.

Better communication starts with better information. Ask us how Davissa can make it happen for you.

Contact us by calling 216-464-6633 or emailing us at [email protected]

This Memorial Day, we pause to honor the brave men and women who gave everything so we could live freely — and build fre...
05/25/2026

This Memorial Day, we pause to honor the brave men and women who gave everything so we could live freely — and build freely.

At Davissa, we're proud to be a local, family-rooted business right here in Northeast Ohio, built on over 40 years of hard work, trust, and community. Days like today remind us what really matters — the people behind every business, every family, and every sacrifice.

From all of us at Davissa, thank you to our veterans and their families. We are forever grateful.

Our office will be closed Monday, May 26th in observance of Memorial Day. We'll be back on Tuesday, May 27th, ready to help your business stay connected.

"For billing, press 1. For support, press 2. To repeat this menu, press…"We've all been there. And none of us enjoy it. ...
05/23/2026

"For billing, press 1. For support, press 2. To repeat this menu, press…"

We've all been there. And none of us enjoy it.

With AI-powered call routing available through Davissa Telephone's Intermedia Unite system, businesses can route your call based on what you actually need — not a long menu of options.

Faster. Simpler. Better.

This is what modern phone service looks like. Ask Davissa how to get it for your business.

05/21/2026

Nobody wants to be put on hold while an agent scrambles to find information.

With AI-powered agent support inside Intermedia Unite — through your Davissa Telephone system — the businesses you call are equipped with real-time AI intelligence that helps them answer your questions faster and more accurately.✨

Fewer transfers. Shorter hold times. Better outcomes.

It's smarter customer service, powered by AI.

When's the last time your phone company actually knew your name? 🤔Davissa Telephone is locally owned and operated — whic...
05/19/2026

When's the last time your phone company actually knew your name? 🤔

Davissa Telephone is locally owned and operated — which means you're not a ticket number to us. You're a neighbor, a business owner, and someone we're genuinely rooting for.

We bring the best in AI-powered business communications through Intermedia Unite, paired with real, local support that big carriers just can't match.

Local roots. Modern tools. That's Davissa.

Legacy phone systems made sense 15 years ago. Today, they're holding businesses back. 📉Here's what we're seeing across i...
05/16/2026

Legacy phone systems made sense 15 years ago. Today, they're holding businesses back. 📉

Here's what we're seeing across industries:

👉On-premise systems are expensive to maintain and hard to scale
👉Hardware failures cause costly downtime
👉Remote and hybrid teams can't work effectively on outdated systems
👉There's no AI, analytics, or modern features built in

The businesses moving forward are switching to cloud-based platforms like Intermedia Unite — with 99.999% uptime, AI-powered features, and the flexibility to grow.

Davissa Telephone helps businesses of all sizes make that move, smoothly.

Thinking about making the switch? We're here to help.

Your call center agents are working hard. But when customers have tough questions, every second of searching for the rig...
05/13/2026

Your call center agents are working hard. But when customers have tough questions, every second of searching for the right answer adds up.

AI Agent Assist — part of Intermedia's Intelligent Contact Center available through Davissa — gives agents real-time intelligence right when they need it. Before, during, and after every customer interaction.

And the setup is simple! Businesses can configure it using their own FAQs, product docs, and support policies. No heavy programming required.

Better agent experience. Better customer experience. Let's talk. 👇

Your auto-attendant is often the very first impression a customer gets of your business. Make it count. 🎙️A few quick ti...
05/11/2026

Your auto-attendant is often the very first impression a customer gets of your business. Make it count. 🎙️

A few quick tips for a better setup:

✅ Keep your menu options to 3–4 max — longer menus frustrate callers
✅ State the option before the number ("For billing, press 1" not "Press 1 for billing")
✅ Always offer a "speak to someone" option
✅ Update your after-hours greeting seasonally
✅ Test it yourself — call your own number and experience what customers hear

Need help setting it up or refreshing it? Davissa Telephone is here.

05/09/2026

Most businesses use about 20% of what their phone system can actually do. 📞

Here are 5 features worth turning on today:

1️⃣ Voicemail-to-text — read messages without listening to them
2️⃣ Auto-attendant — route callers 24/7, even after hours
3️⃣ Call recording — protect your business and coach your team
4️⃣ Mobile app — take your business number anywhere you go
5️⃣ SMS on your main number — let customers text you directly

All of these are available through Intermedia Unite, powered by Davissa Telephone.

Not sure if you have them set up? Give us a call. We'll help. 👇

05/06/2026

Artificial intelligence isn't a buzzword anymore. It's already changing how businesses communicate with their customers, and how customers experience every phone call. 📱

At Davissa Telephone, we bring AI-powered communications to businesses of all sizes through Intermedia Unite.

What that looks like in real life:
💬 Calls that get automatically summarized
🎯 Customers routed to the right person immediately
📊 Supervisors with real-time coaching insights
🤖 Agents supported with instant, accurate information

Smarter conversations. Better outcomes. For everyone.

Want to see what's possible? Reach out to Davissa today.

Address

23800 Commerce Park Ste B
Beachwood, OH
44122

Website

Alerts

Be the first to know and let us send you an email when Davissa Telephone Systems posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category