10/23/2026
The final day of RMCP Visit 2 brought together financial strategy, customer experience creativity and practical business improvement. The day began with a financial case study workshop led by Aubuchon Company executives Josiah Gates and Kristina Donnelly, who shared insights into the budgeting process behind the operations of Aubuchon Hardware’s 146 stores. Students then shifted their focus to customer experience, exploring examples from best-in-class organizations and working collaboratively through creative problem-solving and product innovation exercises.
Students showcased months of learning, hard work and strategizing through their Business Improvement Project presentations in the afternoon. Individuals presented their ideas in a preliminary round before advancing to a final Q&A session, challenging students to think beyond their initial proposals, dive deeper into their strategies and explore new opportunities to drive meaningful improvements within their stores.
Congratulations to Faith Chertudi and Lucas Foreman from the Wilco team for being named the winners of the Business Improvement Project presentations! Their achievement highlights the dedication, strategic thinking and commitment to continuous improvement demonstrated throughout the program.
Thank you to our program sponsors Ancra Cargo, Consumer/Industrial Group, Do it Best and True Value, Home Hardware & Building Centres, Midwest Fastener and The Wooster Brush Company.
