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VoiceBootcamp - CCNA CCNP CCVP CCIE Voice CCIE Voice CCIE RS Vmware Cisco Provide On-site or Online Training in CCNA, CCNP & CCIE Collaboration, Cisco UCCX Training, Cisco UCCE Training. Both Classroom & Self Study Kits.
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Visit our website & Download Free Lab VoiceBootcamp, becoming leading provider of Unified Communication consluting in North America, Middle East and Asia. We are widely recognized as the region’s consluting trendsetter, consistently innovating new methodology and technique to offer customized solutions to our client. If you are determined to expand your horizons and drive your business forward, VoiceBootcamp/UC can offer you the level of customer service and support.

11/01/2026

Learn about Cisco WebEx Contact Center infrastructure. If you’re transitioning from traditional Cisco on-prem systems or evaluating cloud-based CCaaS solutions, Webex Contact Center’s architecture delivers the flexibility and security modern enterprises require. Explore deployment methods, advanced security features, and comprehensive integration strategies in the Cisco architecture documentation: Learn more https://elearning.voicebootcamp.com/webex-contact-center-training-video

Dive into the guide to enhance your deployment approach. What are your main priorities for your contact center’s architecture?

11/01/2026

If you're working with Microsoft Teams Phone and need to connect it to a SIP trunk, AudioCodes SBC is one of the options you can use. Get 100+ Video labs/lecture - https://elearning.voicebootcamp.com/ms-721-collaboration-communications-systems-engineer

Our Microsoft Teams Voice training, I walk through how to deploy and configure an AudioCodes SBC using the Configuration Wizard, connecting Microsoft Teams with a Twilio SIP trunk.

The video covers the configuration process step by step, so you can see how the different components are brought together.

If you're planning to take multiple technical training courses, take a look at 𝙑𝙤𝙞𝙘𝙚𝘽𝙤𝙤𝙩𝙘𝙖𝙢𝙥'𝙨 𝙏𝙧𝙞𝙥𝙡𝙚 𝘾𝙤𝙪𝙧𝙨𝙚 𝙋𝙖𝙘𝙠𝙖𝙜𝙚. Y...
10/31/2026

If you're planning to take multiple technical training courses, take a look at 𝙑𝙤𝙞𝙘𝙚𝘽𝙤𝙤𝙩𝙘𝙖𝙢𝙥'𝙨 𝙏𝙧𝙞𝙥𝙡𝙚 𝘾𝙤𝙪𝙧𝙨𝙚 𝙋𝙖𝙘𝙠𝙖𝙜𝙚. You can select any three 5-day instructor-led courses covering 𝗖𝗶𝘀𝗰𝗼 𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴, 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻, 𝗪𝗲𝗯𝗲𝘅, 𝗚𝗲𝗻𝗲𝘀𝘆𝘀 𝗖𝗹𝗼𝘂𝗱 𝗖𝗫, 𝗔𝗺𝗮𝘇𝗼𝗻 𝗖𝗼𝗻𝗻𝗲𝗰𝘁, 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗧𝗲𝗮𝗺𝘀 𝗩𝗼𝗶𝗰𝗲, 𝗼𝗿 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀 𝟯𝟲𝟱 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗖𝗲𝗻𝘁𝗲𝗿.

You can mix courses from different technologies depending on what you're working with or planning to learn. Course catalog: https://www.voicebootcamp.com/training

10/31/2026

Did you know you can use the Genesys Cloud CX API to retrieve user information? In this video, I walk through how to make an API request and pull user data directly from Genesys Cloud CX.

10/31/2026

In Webex Contact Center, you can use an HTTP Request within a call flow to retrieve a customer's language preference and route the interaction accordingly. Try It For Free https://elearning.voicebootcamp.com/ms-721-collaboration-communications-systems-engineer

In this video, I walk through how to configure the HTTP Request, retrieve the language preference, and use the response in the flow to determine which language the caller should hear.

A practical example of how HTTP Requests can make Webex Contact Center call flows more dynamic.

If you're working with 𝗖𝗶𝘀𝗰𝗼 𝗪𝗲𝗯𝗲𝘅 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗖𝗲𝗻𝘁𝗲𝗿 or planning to get into it, having hands-on experience makes a big dif...
10/30/2026

If you're working with 𝗖𝗶𝘀𝗰𝗼 𝗪𝗲𝗯𝗲𝘅 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗖𝗲𝗻𝘁𝗲𝗿 or planning to get into it, having hands-on experience makes a big difference. We've put together 100+ video labs and lectures in 𝗨𝗖𝗮𝗮𝗦 & 𝗖𝗖𝗮𝗮𝗦 covering deployment, configuration, and - https://link.msgsndr.com/sp/6fa2b8dac67

10/30/2026

If you're learning Microsoft Teams Direct Routing, here's a lab where I configure an AudioCodes SBC to connect Microsoft Teams Phone with a Twilio SIP trunk.

I'm using the AudioCodes Configuration Wizard to go through the setup rather than configuring everything manually.

For anyone getting started with SBCs or working on Teams Phone deployments, this video should help you understand how the pieces fit together.

This is part of our Microsoft Teams Voice training, which includes 100+ video labs and lectures.

Full training:
https://elearning.voicebootcamp.com/ms-721-collaboration-communications-systems-engineer

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