We, at Phelps Security, strive to provide an exceptional product to our clients. We place our personal reputation on the line each day. We are the only security firm in Memphis that is bold enough to put our family name on the sleeve of our uniform. If we do not provide a quality product, our family reputation is at stake. Today, there are literally hundreds of security companies to choose from in the Memphis market. All are promising high quality service, outstanding customer service and competitive pricing. You will find Phelps Security is one of the oldest security companies with a reputation that sets the security standards for those to follow. Our management staff of retired and active Law Enforcement professionals and Military Security professionals provides our customers a unique defense against crime and creates respected relationships within the Law Enforcement community that is invaluable in the time of need. Phelps Security, Inc.'s slogan is A Step Above The Rest. Yes, Phelps Security promises high quality service with a management staff that ensures it, outstanding customer service with a family history that has proven it, and competitive pricing our competitors find hard to beat. Phelps Security, Inc. was founded in 1953 as one of only a few security firms in the Memphis area. Through the years, Phelps Security, Inc. has moved forward with second generation ownership and management and now has third generation involved in the management and development of our firm who claim to have been “born, bred and educated” to do this. We have a proven record of ethics, professionalism and longevity. Here are a few of the reasons we feel we are a security firm you can choose with confidence:
•We have grown through dedication to provide quality and personalized service to our customers.
•Our proactive, innovative ideas and creative management keep us progressive and ahead of today's security problems.
•We have an outstanding record of performance and customer satisfaction, with long-term client relationships, where we are thought of us as a part of their staff and their success.
•Phelps Security, Inc. is a security company that is made up of individuals who work as a team, through which our objectives are achieved, and our clients’ expectations are exceeded.
•Phelps Security, Inc. sets a goal to offer services that are . . . A Step Above the Rest. This is our slogan, our goal and a constant reminder of what our customers expect.
•Phelps Security, Inc. has implemented and maintains a quality assurance system that will exceed our clients’ expectations of service.
•People are at the heart of our quality assurance system; therefore every new employee receives the appropriate quality assurance training.
•Phelps Security, Inc. has its own State Certified Training Academy with two full-time State Certified instructors on staff.
•Training will not be short-changed and is considered an investment that will be returned many times over. Phelps takes pride in the fact that we have clients who have been with us for many years. Keeping our clients satisfied and confident is our goal. The commitment to care about our clients paired with a commitment to be at the cutting edge of development in our industry makes us a security firm that can provide cost-effective security protection.
