Relationship One

09/23/2026

We get asked all the time where AI really fits in marketing. How should teams use it? Where should they dig in, and where should they wait and let it mature? How do they stack up against everyone else?

So we tested it on ourselves. We built our whole Braze Forge campaign with an AI coworker doing the drafting, building and checking, and our team making every call. Planning, list cleanup, emails and landing pages built right in Eloqua, even a working assessment app.

Here's where it earned its keep, and where a person still had to step in.

Most marketing AI conversations stall in the same place. Everyone agrees the technology is real. Nobody can point to a marketing AI campaign that was actually built with it, end to end, with the boring middle steps

09/16/2026

Braze is shipping AI fast — Operator, Agents, Decisioning Studio, a new hosted MCP server. The question every marketing team is asking is which of it is real, and which can wait.

Our new post sorts it out: what's live today, what's genuinely on the roadmap, and the six things we'd do first (hint: start with the optimizers you're already paying for, not agents).

First in a series on the AI inside the platforms we support.

Every engagement platform is shipping AI right now, and every marketing team we talk to is trying to figure out what's real. Which of this can I turn on Monday? Which needs a call with my account team? Which is genuinely worth my team's time this quarter, and which can wait until next year? We spend

09/09/2026

We've spent years building on Oracle Eloqua, and it's still a strong platform for B2B lead management — CRM integration, scoring, long-running nurture.

But when the business needs real-time, cross-channel engagement, Braze approaches the job differently. A successful migration isn't rebuilding what you have today — it's deciding how your marketing operation should work going forward: what you have, who owns it, how identity and data should be modeled, and what should live outside Braze entirely.

Our newest blog walks through all 12 steps. And if you'd rather not map it alone — this is the work our team does every day, on both platforms. Let's talk.

https://rlshp1.co/4r3xxdO

Migrating from Oracle Eloqua to Braze is about much more than moving campaigns, data, and email templates from one platform to another. While both platforms help marketers build audiences, personalize communications, automate journeys, and measure engagement, they approach those jobs from different....

09/02/2026

Moving to a new marketing platform is a big undertaking. Data sources to map, campaigns to rebuild, integrations to rethink, teams to train — and always a few things in the current platform that nobody remembers building in the first place. 🙂

Migrating to Iterable adds one more consideration: you're not just moving campaigns from one tool to another. Iterable is designed around customer data, behavioral events, and real-time cross-channel journeys. That opens up a lot — but only if you take the time to rethink how your marketing operation should work in it.

Our newest post covers what to figure out before the migration starts: getting clear on your goals, cleaning up your data, thinking in events instead of just attributes, auditing campaigns before you scope, designing journeys, mapping integrations, planning your channel and deliverability transition, handling consent and suppression data, and deciding how much history you truly need.

Coming from Eloqua, Responsys, Marketo, Salesforce Marketing Cloud, or HubSpot? Start here: https://rlshp1.co/45Yshi3

Moving to a new marketing platform is a big undertaking. There are data sources to map, campaigns to rebuild, integrations to rethink, teams to train, and inevitably a few things lurking in your current platform that no one remembers building in the first place. Migrating to Iterable adds another im...

08/28/2026

Feature Friday
Keeping customer data current in Braze shouldn't require an engineer every time a file format changes.

Our SFTP Importer for Braze connects your secure file server to Braze in minutes. Map your CSV columns to user attributes or Catalogs, pick a schedule, and let it run — with email notifications and full import logs so you always know it worked.

Loyalty balances, warehouse scores, product catalogs, store locations: fresh, automatically.

Take a look 👉 https://rlshp1.co/4wYhQ9d

08/26/2026

What exactly is Iterable, and why are more marketing teams looking at customer engagement platforms like it?

Today’s customers move across websites, apps, email, SMS, push, stores, and other touchpoints, creating valuable signals at every step. The challenge is turning those signals into relevant experiences quickly enough to make a difference.

Our latest blog takes a closer look at Iterable and how the platform helps marketers connect customer data with journey orchestration, cross-channel messaging, personalization, experimentation, and AI-powered intelligence.

We also explore an important point: getting value from Iterable takes more than implementing the technology. Your data architecture, integrations, customer identity, journey strategy, content, and operating model all play a role.

Whether you’re new to Iterable, considering a migration, or already using the platform, check out the full blog.

Read more: https://rlshp1.co/4wIvv42

08/20/2026

There’s a lot of talk about AI in marketing. Our latest Marketing Geek’s Guide is here to help you turn some of that talk into action.

A Marketing Geek’s Guide to Marketing AI explores how AI is changing marketing automation, content creation, customer engagement, connected tools and data, agentic workflows, and the skills marketing teams will need moving forward.

If you’re looking for a practical way to better understand Marketing AI and what it means for your organization, grab your geek glasses and dig in.

Explore the guide: ⁠https://relationshipone.com/blog/a-marketing-geeks-guide-to-marketing-ai/?utm_source=facebook&utm_medium=social&utm_content=geek-guide-marketing-ai

Artificial intelligence is quickly becoming part of the everyday marketing toolkit. From generating content and analyzing customer data to making decisions and executing workflows, AI is changing how marketers work and how marketing technology platforms operate. Our latest Marketing Geek’s Guide b...

04/07/2026

A new martech platform won’t fix a broken marketing organization.

If your teams are misaligned, your processes are unclear, or ownership is scattered, performance will suffer no matter what tools you use.

Real transformation starts with how your team works.

This blog breaks down what it takes to align people, process, and technology so your martech investment actually delivers.

Read more: http://rlshp1.com/2j2050YEMir

To remain competitive, organizations across all industries are significantly increasing their investments in digital capabilities. Technologies like AI, advanced analytics, marketing automation platforms (MAPs), customer experience platforms (CEPs), and customer data platforms (CDPs) are fundamental...

03/27/2026

Your marketing data shouldn’t sit idle in Custom Objects.

This week’s AppCloud Feature Friday features the Object-to-Contact Data Appender for Oracle Eloqua, designed to help you put your data to work.

Easily append Custom Object data to Contact fields so you can use it for segmentation, scoring, and personalized campaigns without manual effort or complex processes.

If you’ve ever thought, “We have the data, but can’t use it where it matters,” this app solves that.

Start making your data actionable and drive better marketing results with less effort.

Check it out: http://rlshp1.com/ONC250YzRYz

Use Eloqua Custom Objects as robust, multi-value lookup tables right within the Eloqua platform. Simply create a Custom Object to use as your lookup (the Source), define your match rule, and add all of the fields you want to append to a matched Eloqua Contact (the Target) record.

03/25/2026

Most marketing platform migrations miss one critical factor.

Your people.

You can migrate data, campaigns, and workflows. You cannot migrate experience, instincts, or institutional knowledge. That’s why many teams struggle months after go-live. Campaigns slow down. Confidence drops. Advanced features go unused.

The fix is not more training. It’s smarter reskilling. A strong migration plan includes:

• Role-based skills assessments
• Hands-on “shadow builds” before go-live
• Internal champions to guide adoption
• A clear 90-day roadmap

When you focus on your team, your platform investment actually pays off.

Read more: http://rlshp1.com/KHpH50YyIT7

In any Marketing Automation Platform (MAP) or Customer Engagement Platform (CEP) migration, marketing teams spend a lot of time agonizing over assets, workflows, and data points and structures that will migrate into the new platform. Unfortunately, what you can't migrate is institutional knowledge.....