Revenue Integrity Coding Partners

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Revenue Integrity Coding Partners MPA | CPC, CPB, CPC-I
Denials • Documentation • Revenue Integrity
Helping healthcare orgs reduce revenue leakage
23 yrs experience
Mom • Proud Nana 💙

On this World Mental Health Day, I want to make space for the people who spend their days caring for everyone else. Our ...
10/10/2026

On this World Mental Health Day, I want to make space for the people who spend their days caring for everyone else. Our healthcare providers. Every specialty.

Because after the last patient is seen, the charts are completed, and the difficult conversations are over, providers still have lives of their own.

Families to care for. Responsibilities to manage. Personal challenges to navigate. And sometimes, struggles no one else knows about.

Yet they continue showing up. Listening. Advocating. Comforting. Educating. Saving lives.

We talk a lot about productivity, documentation, reimbursement, and patient outcomes. But we cannot forget the human being behind the credentials.

The people providing care deserve care, too.

You deserve rest without guilt. Support without judgment. And systems that make your work easier, not harder.

At RICP, we believe sustainable healthcare starts with supporting the people who make care possible.

To every provider who continues showing up for patients while navigating a life of your own: we see you, we appreciate you, and your well-being matters.

Happy World Mental Health Day.

RICP | Healthcare Advisory Firm

Wednesday evenings are for teaching.This term, I’m teaching Advanced ICD-10-CM Coding, and tonight my students had the o...
10/08/2026

Wednesday evenings are for teaching.

This term, I’m teaching Advanced ICD-10-CM Coding, and tonight my students had the opportunity to hear from someone with real depth across coding and revenue cycle.

Tiffany Roberson-Few joined us to share her healthcare journey, career experiences, and perspective on what it takes to grow beyond simply knowing the code.

One of the things I value most about teaching is helping students see that a career in coding can lead in so many directions—auditing, revenue cycle, payer work, leadership, education, operations, and strategy.

Sometimes students need more than a textbook. They need to hear how someone built the career, navigated transitions, and developed the skills that made them valuable along the way.

I’m grateful Tiffany spent part of her evening pouring into my students and giving them a broader picture of what is possible in this field.

If you are a certified biller, coder, or healthcare administrator and would love to share your knowledge and experience with my class, please send me a message.

Let’s help make sure the next generation of coders is prepared for life beyond the classroom.

I keep finding myself in rooms that make complete sense when I think about the work I care about most.On Tuesday, Octobe...
10/07/2026

I keep finding myself in rooms that make complete sense when I think about the work I care about most.

On Tuesday, October 13, I’ll be representing Swishvo for a professional development seminar with the Georgia Black Doula Network focused on Documentation for Doulas and Claims Submission.

One thing I continue to see across healthcare is that providers are expected to understand documentation, medical necessity, coding, claims, payer requirements, and reimbursement — even when no one has ever actually taught them how those pieces work together.

For doulas and other community-based providers, that gap can directly affect whether the care they provide is recognized, reimbursed, and financially sustainable.

We’ll talk about how to document the care being provided, what needs to be captured to support a claim, and how documentation connects to the billing process.

Because providing meaningful care is one thing.

Being able to clearly demonstrate that care in a way the healthcare system understands is another.

I’m grateful for the opportunity to continue having these conversations in community and to represent Swishvo in spaces where providers are building the knowledge and infrastructure needed to sustain their work.

Looking forward to joining the Georgia Black Doula Network on October 13.

The next era of healthcare is not going to be built by waiting for broken systems to fix themselves.It will be built by ...
10/06/2026

The next era of healthcare is not going to be built by waiting for broken systems to fix themselves.

It will be built by people willing to question what is not working, redesign the workflow, strengthen documentation, rethink reimbursement, and create better access to care.

That is the work.

Not simply adapting to dysfunction, but building better infrastructure around the people providing care and the patients depending on it.

Better workflows.
Better documentation.
Better reimbursement.
Better access.

We are building what should have existed already.

And if your organization is dealing with recurring denials, documentation gaps, workflow breakdowns, underpayments, or revenue that is not matching the work being done, you do not have to keep managing the symptoms.

RICP helps organizations identify what is breaking down, understand why it is happening, and build processes that work better.

Need support? Send us a DM, email us, or reach out through our website at www.revenueintegritycodingpartners.com.

October is ADHD Awareness Month, and I wanted to share something I have become much more comfortable saying out loud.ADH...
10/03/2026

October is ADHD Awareness Month, and I wanted to share something I have become much more comfortable saying out loud.

ADHD has not limited my success.

I have built a career in healthcare, led teams, worked across coding, auditing, operations, system build, provider education, reimbursement strategy, and now revenue integrity consulting.

The success is real.

So is the way my brain works.

I notice patterns other people may miss. I ask questions when something does not make sense. I have a hard time accepting broken workflows just because they are familiar. I care deeply about the story behind the data, the provider behind the documentation, and the patient behind the claim.

My ADHD is not the source of my expertise. Years of experience, education, leadership, and doing the work built that.

But ADHD absolutely influences how I think, solve, build, and lead.

For a long time, I thought professionalism meant keeping that part of myself separate from the work.

I do not believe that anymore.

I can be accomplished and have ADHD.
I can be strategic and have ADHD.
I can lead, teach, build systems, solve complex problems, and still have a brain that works differently.

Those things are not in conflict.

In many ways, understanding how my brain works has helped me understand why I approach revenue integrity the way I do.

And I am finally comfortable letting people see both.

We’re all scrambling to get ready for Q4—but did ICD-10-CM updates make it onto your to-do list?The FY 2027 ICD-10-CM co...
09/30/2026

We’re all scrambling to get ready for Q4—but did ICD-10-CM updates make it onto your to-do list?

The FY 2027 ICD-10-CM code changes take effect October 1, 2026, and updating your code set is only part of the preparation.

Your EHR, practice management system, charge capture tools, claim edits, coding workflows, templates, and internal resources may also need to be reviewed and updated.

Why does it matter?

When new, revised, or deleted codes are not incorporated correctly, the impact can show up downstream as:

• Invalid or outdated diagnosis code rejections
• Claim denials
• Medical necessity mismatches
• Coding and documentation discrepancies
• Delayed reimbursement
• Avoidable rework for your revenue cycle team

A code-set update may seem like a coding task, but it is really a revenue integrity readiness issue.

Before October 1, make sure your systems, workflows, and teams are prepared—not just your codebooks.

Because the goal should never be to discover an ICD-10 update after the claim rejects.

RICP | Healthcare Advisory Firm

How are you ending September?For us, it is a time to reflect on what worked, what did not, and what patterns deserve mor...
09/29/2026

How are you ending September?

For us, it is a time to reflect on what worked, what did not, and what patterns deserve more attention.

Better documentation.
Stronger workflows.
More meaningful audits.
Fewer preventable denials.
Closer attention to underpayments.
More education for the providers doing the work.

October is not just a new month. It is the beginning of the final quarter of the year.

That makes it a good time to look closely at what needs to be tightened, corrected, improved, or finally addressed before the year closes.

Q4 is not simply about doing more. It is about doing the right things more intentionally.

So as we close one month and enter another, the question is:

What are you leaving behind in September?
And what are you doing differently in October?

RICP | Healthcare Advisory Firm

09/28/2026

One of the fastest ways to miss the real cause of a revenue problem is to accept the same explanation every time something goes wrong.

The payer denied it.
Credentialing caused it.
Billing submitted it incorrectly.
The system isn’t working.

Any one of those explanations may be accurate.

But when the same explanation is being used for multiple, seemingly different problems, that is usually my signal to investigate further.

Revenue integrity requires us to look across the entire revenue workflow: documentation, medical necessity, coding, credentialing and enrollment, system configuration, claim submission, payer requirements, reimbursement, and follow-up.

Sometimes the issue being reported is the root cause.

Sometimes it is simply the place where an upstream problem finally became visible.

That distinction matters.

Because sustainable improvement doesn’t come from repeatedly correcting the symptom. It comes from understanding why the symptom keeps occurring and fixing the process that created it.

That is how I approach revenue integrity work at Revenue Integrity Coding Partners.

We fix the workflow—not just the system.

If your team is repeatedly addressing the same revenue issues without seeing sustainable improvement, I’d welcome a conversation about what may be happening upstream.

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Naperville, IL
40228

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Wednesday 7am - 7pm
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