02/06/2026
What do you do when you discover a neighbouring council has been directing its residents to your landfill - without any formal agreement in place?
This is a real scenario we've encountered. A council with no landfill of its own had its customer service team look up the nearest option and list it on their website. Perfectly reasonable. Except the landfill they listed belonged to a neighbouring council - one that didn't ask where loads came from and had no out-of-region charge in place.
The result? They'd been absorbing the waste disposal costs of another council's ratepayers for years without knowing it.
Sometimes the most valuable thing an independent review finds has nothing to do with what's happening on site. It's about asking the questions nobody thought to ask. π
Does your facility know where its waste is actually coming from?