11/09/2026
๐ฑ Improve Your Customer Journey Through Social Media
For many customers, their experience with your business starts online. This practical intermediate workshop is designed for those with an existing understanding of customer service, social media and digital marketing.
Explore how these areas work together across the customer journey, including making strong first impressions, engaging with your audience, handling complaints, online reviews and upselling.
๐
Wednesday 16 September | 9.00amโ12.00pm
๐ Wanneroo Civic Centre
๐๏ธ Just $25 per person
Delivered as part of the Sunset Coast Tourism Workshop series, an initiative of the City of Joondalup - Government, City of Wanneroo and City of Stirling, in partnership with Tourism Council Western Australia.
Find out more & register: https://tourismcouncilwa.com.au/events-training/using-social-media-customer-service-improve-customer-journey-sunset-coast-2026