17/05/2026
We are super excited about our next 2 courses on the weekend of 30th/31st May!
In this podcast clip, Chantal talks about Agent Mode in ChatGPT and why it matters for small business owners.
Because AI is moving beyond “write me a caption” or “make this email sound better.” Agent Mode is part of a bigger shift toward agentic AI, where AI tools can help work through multi-step tasks, not just answer one-off questions. For example, instead of asking ChatGPT for ideas for a trip, you might ask it to help plan the actual steps:
Find flights.
Compare hotels.
Look for a restaurant with special dietary requirements.
Create an itinerary.
Help narrow the options.
Make yourself a cuppa whilst you get AI to do the hard work.
It shows we are also moving toward a world of machine customers, where AI agents will increasingly search, compare, filter and even make recommendations on behalf of humans. That has huge implications for small business owners. Because in the future, it is not just be your human customer looking at your website, your content, your offer or your booking page.
It will be their AI assistant doing the first round of research for them. So the question moves from is your business clear enough for people to understand you to is clear enough for AI to understand you?
Our Build Your Own AI Assistant in Your Brand Voice workshop is about more than just building a custom GPT. Yes, you will build your own AI assistant. But you will also learn how to think about AI more strategically in your business, including:
• what AI can actually do now and in future
• how to train an assistant on your business and brand voice
• how to get better, less robotic outputs
• how to use AI safely and practically
• how to use features like Agent Mode in your workflows
• why clear messaging and business information matter more than ever
AI is not standing still. Whilst small business owners do not need to become tech experts, but they do need to understand what is changing.
Our next weekend workshops can be booked here : https://www.qandocollective.com/event-list
Practical. Hands-on.
Use the booking link below the code BUDDY to get 25% off both you and your best business Buddy's ticket (until 23/05 only).
This workshop is designed as practical professional development for small business owners. Book your seat. Bring your laptop. Leave with your own AI assistant. Job Done.