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Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

Citation Group

Name: Citation Group
Address: Level 12/80 Pacific Highway, North Sydney, NSW, 2060, AU
Telephone: +611300631935
Rating: 4.3

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Citation Group

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For over 30 years, Citation Group has been working with Aussie and Kiwi businesses, helping them to achieve their workplace compliance objectives for a better tomorrow. From designing and implementing enterprise agreements and certifying ISO management systems to providing outsourced HR solutions and navigating knotty employment-related claims, think of us as an extension of your team – Your Business Pit Crew – a team of experts always at the ready and dedicated to getting your business to where it needs to be.

05/11/2026

AI is changing how businesses make decisions, but what happens when those decisions end up in court?

When a manager relies on AI to guide a disciplinary decision or dismissal, the legal risks can be significant. Under Australia’s general protections framework, employers may need to prove that a prohibited reason played no part in their decision, raising important questions about accountability, independent judgement and the role of AI in workplace decisions.

In this article, Citation Legal Practice Leader Brittany Byrne explores the emerging employment law risks of AI-assisted decision-making and what businesses need to know to manage them.

Read the full article and explore more workplace relations insights by downloading our 2026 Workplace Relations Review: https://ow.ly/kctS5101cw9

04/11/2026

One of the biggest blind spots for franchisors is assuming their existing systems and processes are working as they should.

Asking the right questions and understanding the why behind current practices can uncover opportunities to strengthen compliance, improve franchisee support and protect the reputation of the wider network.

🎥 Watch the full video: https://ow.ly/TeJ55101cwR

01/11/2026

The Domino’s decision highlights the ever-increasing focus on compliance within franchise networks, reinforcing the importance of having the right systems, oversight and governance in place.

Click to watch the full video: https://youtu.be/uW3_Q6c1fJo?si=K_cOW9WUMhJiwmIy

29/10/2026

You know what’s really scary? The HR issues you leave unresolved this year coming back to haunt your business in 2027 👻.

Join Citation Group for a free webinar on what to tackle before the year-end shutdown, so you’re not carrying unnecessary risk into the new year.

Find out more and register: https://ow.ly/uHU65101co5

28/10/2026

Stay ahead of the workplace relations issues shaping Australian businesses.

The 2026 Workplace Relations Review from Citation Legal is here, offering expert perspectives on the legal developments, changing obligations and emerging risks employers need to keep on their radar.

📩 Get across the latest insights and download your complimentary copy today: https://ow.ly/nPJh50ZX1KC

27/10/2026

Which HR issues are you carrying into 2027, and what could they cost your business?

Join us for our next webinar and find out what to address before the year ends.

📅 Find out more and register: https://ow.ly/qJpF5101caf

22/10/2026

It was great to be part of the Anytime Fitness Conference last weekend, connecting with the network and celebrating another year of growth across the franchise.

Citation Group has been proudly supporting Anytime Fitness for nearly a decade, helping club owners navigate workplace compliance with tailored HR advice, resources and workforce management support through foundU.

Thanks to the Anytime Fitness team for having us! 💜

21/10/2026

We’re excited to share that Brittany Byrne and Lisa Qiu have been named among the standout female leaders in Australasian Lawyer and NZ Lawyer’s Elite Women list for 2026!

Brittany and Lisa embody what it means to be elite women in the legal industry – from Brittany’s pragmatic, commercial approach to complex workplace disputes to Lisa’s dual expertise in employment and migration law and her commitment to supporting women of diverse backgrounds in the profession. We couldn’t think of two more deserving recipients.

Please join us in congratulating Brittany and Lisa!

You can read more about this announcement here: https://ow.ly/jOTR50ZZUy8

21/10/2026

Three days in Australia’s capital, immersed in the F word… franchising!

The National Franchise Convention highlighted the strength of the franchise community and its commitment to advocacy, collaboration and innovation.

With more than half a million Australians employed in franchising, the sector makes a significant contribution to our economy. But networks continue to navigate challenges, from rising operating costs to complex compliance obligations and regulatory change.

The conversations also reinforced the importance of embracing innovation and exploring how AI can support the future of business.

At Citation Group, we’re proud to support franchise networks in navigating their workplace obligations and building confidence as they grow.

Thank you to the Franchise Council of Australia for bringing the sector together and continuing to champion the industry.

15/10/2026

We’re heading to Canberra for the Franchise Council of Australia’s 2026 National Franchise Convention!

We’ll be exhibiting from 18–20 October at Booth 19, connecting with franchise leaders and exploring how Citation Group can support businesses with their workplace, HR, safety, payroll and compliance needs.

If you’re attending, be sure to stop by and say hello to Millie King and Mark Stewart. We'd love to connect and chat about how we can support your franchise network.

See you there! 👋

Address

Level 12/80 Pacific Highway
North Sydney, NSW
2060

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Telephone

+611300631935

Website

https://citationgroup.com.au/

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