Pollard Learning

Pollard Learning Training l Mentoring l Coaching l Consulting

Your senior leader confirmed their commitment to the change program in the briefing.Then did nothing visible for six wee...
06/04/2026

Your senior leader confirmed their commitment to the change program in the briefing.
Then did nothing visible for six weeks.

This is not apathy.
It is what happens when the sponsorship plan was designed for a change manager rather than for an executive with a packed calendar and twelve competing priorities.

Ten specific, prepared, time-bounded tasks get done.
A hundred-item communication plan gets filed.

Our latest post breaks down how to build a Leadership Action Plan that leaders can actually execute.

Read more here: https://blog.pollardconsults.com/post/your-leaders-want-to-support-this-change-they-just-cannot-find-it-on-their-calendar

Has a project you worked on ever stalled for two weeks because two stakeholders could not agree and nobody had the autho...
06/02/2026

Has a project you worked on ever stalled for two weeks because two stakeholders could not agree and nobody had the authority to make the call?

That is not a people problem.
It is a governance problem.
And it is entirely preventable with the right decision structure built before the first conflict arrives.

Our latest post breaks down the three-tier governance framework that ends project stalemates in forty-eight hours.

Read the full guide here: https://blog.pollardconsults.com/post/you-are-not-taking-notes-in-that-workshop-you-are-losing-requirements-in-real-time-copy

05/30/2026

Got questions about Organizational Change Management? Now's your chance to get real answers — live!
Join Marsha and Ayo for an open Ask Me Anything session covering everything OCM — from frameworks and tools to career paths and real-world application.
Drop your questions in the chat and we'll answer them live!

� New to streaming or looking to level up? Check out StreamYard and get $10 discount! �

05/30/2026

Most change management training teaches you what change is.

We teach you how to actually do it.

Tools. Frameworks. Real-life guidance on driving change inside a real organization.

Not theory. Not slides. Work you can use the moment you walk out.

If you are ready to move from knowing to doing, enroll in the Organizational Change Management Career Development Program at Pollard Learning and start building skills that make a measurable impact.

Send a DM to learn more

Building trust with stakeholders isn’t about grand gestures but about consistent, small actions that show reliability an...
05/29/2026

Building trust with stakeholders isn’t about grand gestures but about consistent, small actions that show reliability and transparency.

Here are the 4 core behaviours every Business Analyst and Change Leader should master:

1. Communicate Clearly and Often

2. Deliver Small Promises, Relentlessly

3. Make Your Thinking Visible

4. Follow Up Like a System

Show genuine interest in people. Remember personal details, ask clarifying questions early, and correct assumptions out loud. One question now prevents ten later!

3 things that quietly erode trust:

• Silence between milestones
• Waiting for perfect clarity
• Late surprises

👉 Follow Learning for more insights, frameworks, and practical tools to lead change with confidence.

Is your change management strategy bigger than the change it is supposed to support?Overcalibration is a real failure mo...
05/28/2026

Is your change management strategy bigger than the change it is supposed to support?

Overcalibration is a real failure mode. When employees receive a high-intensity change program for a shift they perceive as minor, the message they hear is not that the organization values them. It is that something about this change is more threatening than they were told.

Our latest post breaks down how to correctly identify the amount of change before building the strategy, so the response always matches the actual disruption rather than the assumed one.

Read the full guide here: https://blog.pollardconsults.com/post/why-your-change-strategy-might-be-the-biggest-source-of-disruption-on-your-project

05/27/2026

Change management vs Project management.

Has a stakeholder ever referenced something from a workshop that you know was discussed but somehow never made it into y...
05/26/2026

Has a stakeholder ever referenced something from a workshop that you know was discussed but somehow never made it into your requirements document?

That is not a memory problem.
It is a method problem.

Our latest post breaks down the two structured note-taking methods that help business analysts capture requirements accurately in real time, including the ten-minute post-session review that is the most important analysis activity of the entire workshop day.

Read the full guide here: https://blog.pollardconsults.com/post/you-are-not-taking-notes-in-that-workshop-you-are-losing-requirements-in-real-time

Empowered teams create lasting change.Invest in developing people, and watch them grow into confident change champions. ...
05/25/2026

Empowered teams create lasting change.

Invest in developing people, and watch them grow into confident change champions.

Strong functional requirements alone don’t guarantee results.And believing they do?That is what quietly stalls most tran...
05/22/2026

Strong functional requirements alone don’t guarantee results.

And believing they do?

That is what quietly stalls most transformations.

You can write perfect user stories.
Define every feature.
Document every edge case.

And still miss the actual problem.

Because here is the truth:

Software alone never delivers value.

When requirements focus only on technology, teams optimize tools, not outcomes.

Adoption stalls.
Processes break.
People resist.
ROI disappears.

That is why effective Business Analysis goes beyond system requirements.

Not just:
❌ What should the system do?

But also:
✅ Who needs to change?
✅ How should work actually flow?
✅ What must the organisation support?

Great analysts don’t design features.

They design change.

Real value lives at the intersection of:

People
Process
Organisation
Technology

Software is just one piece.

Alignment is the multiplier.

👉 Follow Learning for more insights, frameworks, and for practical business analysis that drives real value.

Address

Ottawa, ON

Opening Hours

Monday 10am - 12am
Tuesday 10am - 5am
Wednesday 10am - 5am
Thursday 10am - 5am
Friday 10am - 5am
Saturday 10am - 5am

Telephone

+13434627696

Alerts

Be the first to know and let us send you an email when Pollard Learning posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Pollard Learning:

Share