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Protocol Consultancy Services

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The Protocol training experience will inspire you to Aim High - Achieve More For All

Protocol Consultancy Services is a people training company and over the last 17 years, over 2,000 learners have benefited both personally and professionally from completing one or more our Qualifications or Courses.

28/10/2026

🌟 Work placement opportunities needed 🌟

🎓 Our Pre-Apprenticeship Programme learners at Protocol Consultancy Services have now completed their learning and training and are ready to take the next step into the workplace

💼 These motivated individuals are looking for work placement opportunities where they can apply their skills, gain real-world experience and build confidence in a professional environment

🤝 Offering a work placement is a great way to support emerging talent, contribute to future workforce development and help young people prepare for apprenticeships and employment. There is no cost, as placements are unpaid

🌱 By opening your doors to a pre-apprentice, you can play a valuable role in shaping the next generation while gaining fresh perspectives and enthusiasm within your organisation

👉 Get in contact with us to find out how you can offer a work placement and support our pre-apprentices on their next step

☎️ Call us at 0121 236 2634
✉️ Email us at [email protected]

27/10/2026

Looking to develop strong administrative skills within your business?

Our Level 2 Administration Assistant Apprenticeship provides a structured route for individuals to develop the practical skills needed to support the day-to-day running of an organisation.

Apprentices can develop skills across areas including:
📋 Business processes
💻 Digital systems
📊 Records and reporting
📞 Communication
📅 Organisation
🤝 Customer and stakeholder support

For employers, an apprenticeship can be a great way to bring new talent into your organisation while developing someone around your business processes and ways of working.

🌐 Use the link below to read more about our Administration Assistant Level 2 Programme:

https://www.protocolgroup.org.uk/training-programmes/foundation-apprenticeships/administration-assistant-foundation-level-2/

Get in contact with Protocol today using the details below:

☎️ 0121 236 2634
✉️ [email protected]

26/10/2026

Looking for a route into digital employment?

Our Software & Data Foundation Apprenticeship provides a structured route for young people to develop valuable digital and data skills while gaining practical workplace experience.

The programme can help young people build their confidence, develop technical skills and gain an understanding of what it takes to work in a digital environment.

For employers, Foundation Apprenticeships can provide an opportunity to engage with emerging talent and develop young people with the skills your organisation may need in the future.

It can be a valuable first step for a young person considering a career in the digital and data sector, while giving employers the opportunity to support and develop new talent.

🌐 Use the link below to read more about our Software & Data Foundation Apprenticeship:

https://www.protocolgroup.org.uk/training-programmes/foundation-apprenticeships/software-and-data/

Interested in finding out more or discussing how the programme could benefit you or your business?

☎️ 0121 236 2634
✉️ [email protected]

23/10/2026

Apprenticeships aren't just office-based.

The logistics and warehouse sector relies on skilled people to keep stock moving, operations running efficiently and workplace processes carried out safely.

Our Level 2 Warehouse Operative apprenticeship standard can help employers develop employees in key areas including:

📦 Logistics and warehouse operations
📋 Stock management
⚙️ Workplace processes
🦺 Health and safety
🤝 Effective teamwork and professional behaviours

Whether you're looking to recruit a new apprentice or develop someone already working within your business, an apprenticeship can provide a structured route to building practical skills and experience.

🌐 Use the link below to read more about our Warehouse Operative Level 2 Programme:

https://www.protocolgroup.org.uk/training-programmes/apprenticeships/warehouse-operative/

If you have a vacancy within your warehouse or logistics operation, talk to Protocol about apprenticeship recruitment today, use the details below:

☎️ 0121 236 2634
✉️ [email protected]

21/10/2026

📊 Data is everywhere.

But having access to data is only part of the picture. Businesses need people with the skills to collect, manage, analyse and interpret data and turn it into useful information that can support decision-making.

At Protocol, we deliver:

📊 Level 3 Data Technician Apprenticeship
📈 Level 4 Data Analyst Apprenticeship

These apprenticeship programmes can help employees develop valuable skills in data handling, analysis and interpretation, supporting businesses as they become increasingly data-driven.

Whether you're looking to develop an existing employee or bring new data talent into your organisation, an apprenticeship can help you build the capabilities your business needs for the future.

Develop the skills your business needs for a more data-driven future.

Talk to Protocol about developing your workforce through data apprenticeships, get in contact today using the details below:

☎️ 0121 236 2634
✉️ [email protected]

19/10/2026

Customer-facing employees play an important role in how customers experience your business. Developing their skills can help your team communicate effectively, build strong relationships and provide a consistently high standard of service.

Our Customer Service apprenticeship standards can support employees in developing key skills including:

✔ Communication
✔ Customer relationships
✔ Problem solving
✔ Professional behaviours
✔ Product and service knowledge

Whether you're looking to recruit new talent or develop an existing member of your team, an apprenticeship can provide a structured way to build the skills needed for effective customer service.

🌐 Use the link below to read more about our Customer Service Apprenticeship Programmes:

Level 2 - https://www.protocolgroup.org.uk/training-programmes/apprenticeships/customer-service-practitioner/

Level 3 - https://www.protocolgroup.org.uk/training-programmes/apprenticeships/customer-service-specialist/

Talk to Protocol about developing your customer service team today using the details below:

☎️ 0121 236 2634
✉️ [email protected]

16/10/2026

Digital skills are now an essential part of almost every workplace.

As technology continues to shape how businesses operate, having employees with the right digital skills can help organisations work more effectively, make better use of data and adapt to changing demands.

At Protocol, we deliver apprenticeship standards that can support employers in developing skills across marketing, digital and data skills, helping employers grow their teams and improve performance.

Whether you're looking to develop an existing employee or bring new digital talent into your business, an apprenticeship can provide a structured route to building the expertise your organisation needs.

If your business has a digital skills gap, let's talk about how an apprenticeship could help – get in contact with Protocol today using the details below:

☎️ 0121 236 2634
✉️ [email protected]

15/10/2026

Every business needs good administration.

Strong administrative skills help keep day-to-day operations organised, support effective communication and ensure important processes are managed efficiently.

Our Level 2 Administration Assistant and Level 3 Business Administrator apprenticeship standards can help employers develop staff in key areas including:

📋 Business processes
💻 Digital systems
📊 Records and reporting
📞 Communication
📅 Organisation
🤝 Customer and stakeholder support

Whether you're looking to develop a new employee or upskill an existing member of your team, apprenticeships can help build the practical skills your business needs.

🌐 Use the link below to read more about our Administration Apprenticeship Level 2 Programme:

https://www.protocolgroup.org.uk/training-programmes/foundation-apprenticeships/administration-assistant-foundation-level-2/

🌐 Use the link below to read more about our Business Administrator Level 3 Programme:

https://www.protocolgroup.org.uk/training-programmes/apprenticeships/business-administrator/

Talk to Protocol about developing your workforce with our admin apprenticeships today:

☎️ 0121 236 2634
✉️ [email protected]

14/10/2026

Apprenticeships aren't just for new recruits.

💡 You can also use apprenticeships to upskill and develop your existing employees.

Investing in your current workforce can help employees build new skills, take on greater responsibilities and progress within your organisation.

For example:
✔ Could an administrator progress into a Business Administration apprenticeship?
✔ Could an employee develop their digital skills?
✔ Could an experienced team member develop their management or people skills?
✔ Could an existing employee take the next step in their career?

Apprenticeships can provide a structured way to support employee development while helping your business build the skills it needs for the future.

Talk to Protocol about workforce development today, use the contact details below:

☎️ 0121 236 2634
✉️ [email protected]

13/10/2026

💷 Could your business access up to £5,000 in support?

For eligible Foundation Apprenticeship hires, employers may be able to access a combination of financial support, potentially totalling up to £5,000.

This could include:
✔ £1,000 young apprentice payment
✔ £2,000 Foundation Apprenticeship incentive
✔ £2,000 non-levy hiring payment

For businesses looking to bring young talent into their workforce, these incentives could help make recruiting and developing an apprentice more accessible.

Eligibility and payment conditions apply, so the amount your business can receive will depend on your circumstances and the relevant criteria.

Speak to Protocol’s compliance manager Adrian to find out more about what your business qualifies for:

📧 [email protected]
☎️ 0121 236 2634

Address

The Old Guild House, 1 New Market Street
Birmingham
B32NH

Opening Hours

Monday	8am - 4pm
Tuesday	8am - 4pm
Wednesday	8am - 4pm
Thursday	8am - 4pm
Friday	8am - 4pm

Website

https://www.protocolgroup.org.uk/

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