MoonShot

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MoonShot We help organizations build, embed and sustain service cultures that empower people to deliver exceptional customer experiences.

From sports and entertainment to culture and visitor attractions, we put people at the heart of every experience.

Making history in Paris! 🏈Today, our MoonShot team is at Stade de France in Paris for France's first-ever NFL regular-se...
25/10/2026

Making history in Paris! 🏈

Today, our MoonShot team is at Stade de France in Paris for France's first-ever NFL regular-season game, our fifth NFL International Game of the season!

With the potential to welcome more than 81,000 fans, there's a huge team of people working behind the scenes to make it all happen.

We're celebrating them with 500 'Merci Game Day Team' recognition cards and NFL Paris pin badges, showing appreciation for the hard work, energy and commitment that goes into creating an incredible game day experience. 🙌

Because the people making history deserve to feel part of it too!

Merci to everyone making today possible! 💙

13/10/2026

We’ve had a brilliant couple of weeks supporting the 2026 NFL London Games at Tottenham Hotspur Stadium!

The atmosphere across both games has been fantastic, with TEAMMATES bringing so much energy and enthusiasm to the fan experience.

A huge thank you to all the TEAMMATES, our MoonShot team and everyone involved in making both games such a success.

We’ve loved being part of it! 🙌 Next stop: Paris!

London, we’re ready! 🇬🇧🏈After a busy morning of training and game-day briefings, the team is ready for the first of the ...
04/10/2026

London, we’re ready! 🇬🇧🏈

After a busy morning of training and game-day briefings, the team is ready for the first of the 2026 NFL London Games at Tottenham Hotspur Stadium.

Let’s go! 🙌

International Game #2 complete! 🏈Rio, you were amazing! 🙌 what an atmosphere and what a crowd! A huge thank you to all ...
29/09/2026

International Game #2 complete! 🏈

Rio, you were amazing! 🙌 what an atmosphere and what a crowd! A huge thank you to all the TEAMMATES who brought the energy and helped create a brilliant experience for fans.

Next stop: London

24/09/2026

This month marked the start of the 2026 NFL International Games, beginning in Melbourne where we prepared TEAMMATES for their role in creating excitement and lifetime memories for fans, helping them understand their impact on the overall experience and feel confident making a positive difference.

An incredible atmosphere and a brilliant way to begin another season of international games.

Next stop: Rio this week! 🇧🇷

23/09/2026

Our 'HERE TO HELP' team was back at Craven Cottage on Sunday, welcoming fans, answering questions, providing directions and actively looking for opportunities to help throughout the day.

Being visible, approachable and ready to step in when someone needs support can make a real difference to the fan experience.

Great to see the team in action again, and a huge thank you to everyone involved.

Melbourne is ready, and so are we! 🏈We're in Australia ahead of the first-ever NFL regular season game in Melbourne this...
08/09/2026

Melbourne is ready, and so are we! 🏈

We're in Australia ahead of the first-ever NFL regular season game in Melbourne this Friday.

This week, the MoonShot team is working with NFL Teammates at the MCG, helping prepare them to welcome fans and bring the energy, excitement and experience of an NFL game to life.

We can't wait to see it all come together on gameday! 🙌

Three days. Three incredible shows. One amazing team. 💙While thousands of fans enjoyed Take That's concerts at London St...
29/06/2026

Three days. Three incredible shows. One amazing team. 💙

While thousands of fans enjoyed Take That's concerts at London Stadium, our Accessibility Support Team was there throughout, supporting guests across the venue.

Whether it was ensuring a warm welcome, providing directions, supporting the accessible shuttle service, assisting wheelchair users or simply being there when someone needed help, the team played an important role in helping everyone enjoy the experience.

A huge thank you to everyone on the team for the care and support you showed to so many fans. 👏

24/06/2026

One of the goals of any volunteer programme is helping people feel part of something bigger.

Confidence doesn't just come from understanding the role. It comes from feeling connected to the event, the team around you, and the impact you're having on fans.

Over the last couple of weeks, our volunteers at the ICC Women's T20 World Cup 2026, known as the 'Spirit Squad', have brought team spirit, enthusiasm and a sense of fun to every venue.

The energy they bring is a big part of what makes the tournament feel special and you can see the pride, connection, and enjoyment that has grown throughout the competition so far.

It's more than a role. It's an experience they're part of.

⚽ A great evening supporting the England Women's match against Ukraine at Hill Dickinson Stadium.Our Here to Help volunt...
10/06/2026

⚽ A great evening supporting the England Women's match against Ukraine at Hill Dickinson Stadium.

Our Here to Help volunteers were on hand throughout, welcoming fans, answering questions, providing directions, taking photos, and helping create a positive atmosphere around the stadium.

From arrival right through to the final whistle and beyond, it’s often the small interactions that make a difference to someone’s day.

We're proud to have supported The FA in delivering the volunteer programme and would like to say a huge thank you to everyone who gave their time and energy to support fans throughout the evening.

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