What are the opening hours?

Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

Swansea Business Improvement District

Name: Swansea Business Improvement District
Address: 11 Wind Street, Swansea, SA11DP, GB
Telephone: +441792475021
Price range: ££

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Swansea (Abertawe), Wales
Swansea Business Improvement District

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Private sector managed/lead company elected by the Businesses to help make Swansea City Centre a better place to shop, visit, work, stay and do business.

Swansea Business Improvement District (BID) is a private sector lead and managed not for profit company. It was the first BID in Wales created back in 2006. Due to the pioneering efforts of Swansea BID, more BIDs have now been created pan-Wales. Since 2006 we have secured two renewal ballots and currently in our third term which will run until 2021. Businesses/organisations within the BID area will again be asked to vote YES/NO in 2020/2021 if they wish for the Swansea BID company and its operations are to continue for a further 5 years. Swansea BID is in the top 20% of BIDs in the UK having secured and maintained British BIDs National Accreditation which is awarded based on management and performance. The overall objective of the BID is to make the City Centre a better place to shop, visit, stay, study and do business. We deliver this overall objective through five areas of focus-

INCREASING | CREATING | PROMOTING | IMPROVING | DEVELOPING

Car Parking & Transportation offers INCREASING visitor/shopper numbers. Safety & Security operations CREATING safer and more secure visitor/shopper and trading environment. Marketing & Events PROMOTING the City Centre and delivering a programme of events and promotions attracting visitors shoppers using our The Big Heart of Swansea consumer brand. Cleansing & Enhancement IMPROVING the physical visitor/shopper and trading environment. Commercial Business & Facilitation further DEVELOPING a strong recognised and respected business voice, recruit new and support existing businesses through reduced business costs/bottom line and providing advice/guidance on training, networks and grants. Like any business growth is important, so additional projects that further support and benefit the City Centre Businesses, economy and vibrancy of the BID area are reviewed within the constraints of the BID income providing the BIDs aims/focus are adhered to.

09/11/2026

Good morning BID Businesses, and a very happy Monday to you 🙌

Duggie is at Hanson: The Clothes People this week, where they have plenty of suits in stock ready for Beaujolais Day. Head to their Union Street store to have a browse!

Let's get into the update 👇

📆 We have plenty of training courses and drop-in sessions coming up throughout the month, from a Funding Drop-In to a two-day Level 3 Food Safety course. Head to our website to sign up: https://swanseabid.co.uk/training-courses/

👩‍💻 Don't forget about our E-Learning portal, brought to you by Swansea BID & Brave Bold Brilliant. Learn at your pace, and at a time that suits you. Discover our library of courses here: https://swanseabid.co.uk/e-learning/

🌳 Swansea Council are hosting a series of Climate Cafes, with the next one taking place at Ystorfa on 17th November. Secure your tickets via this link: https://www.eventbrite.co.uk/e/climate-cafe-sustainable-farming-in-swansea-presented-by-ffermio-bro-tickets-2003650085342

👋 We're delighted to welcome Oliver to the Swansea BID team! He starts this week, and he'll be out and about getting to know our BID businesses, so keep an eye out for him. We'll introduce him properly in next week's video!

That's all folks, have a great week.

02/11/2026

Good morning BID Businesses ☀️

This week, Duggie's at the brand new 8 Buns on High Street, which has just opened its doors! Formerly the old Jam Jar unit, this restaurant serves up authentic American-style grub, so definitely check it out if you fancy a treat!

Let's get into the update 👇

📆 10th Nov - we're holding another Business Funding Drop-In session at the BID office. Two spaces have already gone, so register if you're interested!

🍷 Last call for Beaujolais Bible! If you're putting on any offers or doing anything special, please let us know so we can feature you on our Big Heart of Swansea channels.

🔗 We have a whole host of offers, exclusively for BID businesses, on our website! We've just added a new one with Meridian Health, have a look here: https://swanseabid.co.uk/business-benefits/

☎️ Crimeline - This is a reminder that our 24/7 crimeline is live, and can be used to report incidents in the city centre. All you need to do is call the BID number (01792 475021) and reporting it by pressing Option 1. Reporting is key - if the incident isn't reported, then nothing can be done about it.

Have a great week everyone!

30/10/2026

📣 Halloween Road Arrangements 📣

Halloween is set to bring another busy evening to the city centre, with plenty of extra footfall expected across the night.

To help keep visitors, staff and businesses safe while the area is at its busiest, temporary traffic restrictions will be in place from 7am on Saturday 31st October until approximately 4am on Sunday 1st November. Vehicular traffic will be restricted on Castle Street and Caer Street, while the Strand will operate one-way northbound towards Welcome Lane, with parking bays along this section suspended.

Our Taxi Marshals and Night Marshals will also be out throughout the evening across the street and the Strand, helping people move around the area and get home safely.

If you’re trading in or around the area, it’s worth making sure your teams are aware of the arrangements ahead of the weekend.

26/10/2026

Happy Monday, BID businesses - we hope you're keeping dry in this lovely Welsh weather we're experiencing!

Duggie's in Luigi's restaurant on Princess Way this week, which is a cosy retreat from the elements - definitely check it out when you can. Let's get into the update 👇

☔️ If you have seen or experienced any storm damage from the weekend, please let us know and we'll put you in touch with the team who will come and investigate.

👋 Welcome to 8 Buns, an American style restaurant that just opened on High Street in the old Jam Jar unit. Across the road from them are Nerdware, who have recently upgraded to a bigger unit. Make both places feel welcome, and pop in!

📝 We have lots of courses & drop-in sessions coming up, including a Grants Funding drop-in & a Level 3 Food Safety course. Head to our website to see what's on, and to sign up: https://swanseabid.co.uk/training-courses/

🍷 Beaujolais Day is just around the corner! If your venue is hosting an event this year, share your details with us and we'll add them to our Beaujolais Bible, which will be shared to the Big Heart of Swansea channels.

🎃 Spooky season is in full swing, and Halloween is this Saturday! Wind Street will be busy, so please keep this in mind and allow for extra time when travelling to and from the city.

Have a great week!

23/10/2026

Spaces are still available on our Introduction to British Sign Language course!

The 10-week course started on Monday this week, with individuals from the City Centre Rangers, Lloyds Bank, the Yaught and Aqua club, and the Marriott Hotel taking part.

If you missed the first session, you can still catch up! Email Jacob by EOD today to register your interest 📧

22/10/2026

Have you seen the Gaia exhibition at the Swansea Minster? 🌍

Measuring six meters in diameter and created from detailed NASA imagery of the Earth’s surface, the artwork provides the opportunity to see our planet, floating in three dimensions.

The installation will be there until 31st October, so make sure you go and see it before it disappears!

20/10/2026

🛡️ Feel safer and more confident at work with Swansea BID!

Do you or your team ever deal with challenging situations at work? Swansea BID is offering fully funded Personal Safety & Conflict De-Escalation Training for BID member businesses.

Delivered by 999 Training Services, this practical session will help you and your team develop the skills and confidence to handle difficult situations safely.

📚 The session will cover:
✅ Recognising potential risks and improving situational awareness
✅ Practical ways to avoid and de-escalate conflict
✅ Responding safely to aggressive or inappropriate behaviour
✅ Relevant legal guidance and personal safety techniques

📅 Tomorrow, Wednesday 21 October
⏰ 2pm–4pm
📍 Swansea BID Office, 11 Wind Street

Whether you work directly with the public, work alone or finish late, this session is a great opportunity to build confidence and improve personal safety in the workplace.

🎟️ Fully funded for Swansea BID member businesses!
📧 [email protected] to book!

20/10/2026

19/10/2026

Hello BID businesses, and a very happy Monday to you!

This week, Duggie's inside the brand-new quaint bookshop in Swansea Market - Milkwood Books. It's definitely worth a visit if you like rare and special finds! 📚

Let's get into the update 👇

🧏‍♂️ Our 10-week British Sign Language course starts tonight in the BID office! If you'd like to sign up, you have until 4pm today to get in touch. Send your details to Andrew or Jacob, and we'll get you added to the course.

🌍 If you're looking for an out-of-this-world experience during your day, pop into the Swansea Minster to see the stunning Gaia exhibition!

💷 We're hosting a Business Finance drop-in session tomorrow morning in the BID office. If you're interested in available funding or looking to start a business and want advice, pop in and chat to the experts.

💪 Our next Personal Safety Course is this Wednesday! For more information and to sign up, head here: https://swanseabid.co.uk/course/personal-safety/

☕️ The next Wind Street Charter & Pavement Cafe drop-in is taking place in the BID office this Friday afternoon. Again, if you'd like any advice or have any questions, stop by and the team will gladly answer them.

🍷 Beaujolais Day is just around the corner! If your venue is hosting an event this year, share your details with us and we'll add them to our Beaujolais Bible, which will be shared to the Big Heart of Swansea channels.

🎃 Spooky season is in full swing, and Halloween is just over one week away! Wind Street will be busy, so please keep this in mind and allow for extra time when travelling to and from the city.

Have a great week all!

17/10/2026

We're incredibly proud to be welcoming the Great Welsh Marathon to Swansea!

After taking place in Carmarthenshire for the past 10 years, our city centre has been chosen as the new destination for this spectacular racing event, and we're honoured to play host.

Here are the details:

📅 17th October 2027
👟 Capacity: 7,500 runners
🌊 One continuous-loop marathon route
♿ Plans for a wheelchair race

Another brilliant sporting event to add to our calendar!

Address

11 Wind Street
Swansea
SA11DP

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

Telephone

+441792475021

Website

http://www.swanseabid.co.uk/

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