What are the opening hours?

Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

Swansea Business Improvement District

Name: Swansea Business Improvement District
Address: 11 Wind Street, Swansea, SA11DP, GB
Telephone: +441792475021
Price range: ££

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Swansea, Wales
Swansea Business Improvement District

Private sector managed/lead company elected by the Businesses to help make Swansea City Centre a better place to shop, visit, work, stay and do business.

Swansea Business Improvement District (BID) is a private sector lead and managed not for profit company. It was the first BID in Wales created back in 2006. Due to the pioneering efforts of Swansea BID, more BIDs have now been created pan-Wales. Since 2006 we have secured two renewal ballots and currently in our third term which will run until 2021. Businesses/organisations within the BID area wil

l again be asked to vote YES/NO in 2020/2021 if they wish for the Swansea BID company and its operations are to continue for a further 5 years. Swansea BID is in the top 20% of BIDs in the UK having secured and maintained British BIDs National Accreditation which is awarded based on management and performance. The overall objective of the BID is to make the City Centre a better place to shop, visit, stay, study and do business. We deliver this overall objective through five areas of focus-

INCREASING | CREATING | PROMOTING | IMPROVING | DEVELOPING

Car Parking & Transportation offers INCREASING visitor/shopper numbers. Safety & Security operations CREATING safer and more secure visitor/shopper and trading environment. Marketing & Events PROMOTING the City Centre and delivering a programme of events and promotions attracting visitors shoppers using our The Big Heart of Swansea consumer brand. Cleansing & Enhancement IMPROVING the physical visitor/shopper and trading environment. Commercial Business & Facilitation further DEVELOPING a strong recognised and respected business voice, recruit new and support existing businesses through reduced business costs/bottom line and providing advice/guidance on training, networks and grants. Like any business growth is important, so additional projects that further support and benefit the City Centre Businesses, economy and vibrancy of the BID area are reviewed within the constraints of the BID income providing the BIDs aims/focus are adhered to.

07/09/2026

💡Do you want your business to become a more welcoming and inclusive space for your customers?

You can gain an introduction to British Sign Language on our fully funded (for BID Businesses) 10-week course. Help make your business more accessible to the deaf community.

Follow in the footsteps of Socialdice - Board Game Cafe, Plantasia Tropical Zoo, Basekampswansea, and reTHINK PR & Marketing who have recently completed the course.

The next British Sign Language Taster Course (BSL 101) starts on October 12th 👇

📆 Starting Monday 12th October�
💡 10-week course (one session a week)
🕔 5pm - 7pm�
📍 Swansea BID HQ, 11 Wind Street

Whether you’re looking to build your confidence communicating with deaf customers, develop a new skill, or help create a more inclusive environment for everyone, this course is a great place to start.

🔗 Find out more: https://swanseabid.co.uk/course/10-week-introduction-to-british-sign-language-taster-bsl-101/

01/09/2026

Post-bank holiday BID update coming through! 👇

🥘 This week, Duggie is at the lovely Raj Kitchen, where they will soon be opening a takeaway venture called Street by Raj. We'll be back to see what it's like in a couple of weeks!

📝 We have lots of new training courses on the website, including Fire Safety and Personal License. If you'd like to book on, please visit our website to see what's coming up: https://swanseabid.co.uk/training-courses/

👨‍💻 We have a new e-learning portal! We're proud to have worked with Brave Bold Brilliant to deliver this free resource to BID businesses, where you can access Management and Business Owner training completely free of charge. Explore it via the link below, and try one out: https://swanseabid.co.uk/e-learning/

🙌 A new benefit for BID businesses is now live! We're working with WFM Hub to provide BID businesses with a 50% discount on their workforce management system. Find out more here: https://swanseabid.co.uk/news/new-workforce-management-offer/

Have a great week!

24/08/2026

BID Update! ☀️👇

☕️ We're in The Foundry this week, a brand new cafe that's opened on the corner of College St and High St. They're open all week, so check them out if you fancy going somewhere for breakfast, brunch, or lunch!

📆 On to our free courses for BID business, we have an MRS Communications Drop-In session tomorrow, a Fire Safety course on 7th September, and a Personal License Course on 9th September. We've also just announced new dates for our 10-week BSL course! View all our upcoming courses via the link below, and sign up to any that interest you: https://swanseabid.co.uk/training-courses/

📧 We're switching up how you receive our comms! If you'd like to receive important BID updates and city centre news via email, please ensure you're subscribed to our newsletter: https://tinyurl.com/56nat76t

☎️ Crimeline - This is a reminder that our 24/7 crimeline is live, and can be used to report incidents in the city centre. All you need to do is call the BID number (01792 475021) and reporting it by pressing Option 1. Reporting is key - if the incident isn't reported, then nothing can be done about it.

Have a great week all!

19/08/2026

Need help with your StoreNet or NiteNet Radio?

Sarah from MRS Communications will be at our office next Wednesday for a troubleshooting & help session.

📆 Wednesday 26th August
🕙 10am - 4pm
📍 Swansea BID HQ

If you need a refresher on how they work, have a member of staff you'd like to train, or you'd like to learn more about the service in general, pop in and have a chat!

🔗 Find out more: https://swanseabid.co.uk/course/storenet-nitenet-radio-drop-in-with-mrs/

17/08/2026

In this week's BID update, Duggie is reporting to you from the Biophilic Living building on Oxford Street 🏙️

There are still commercial units available , so let us know if you're interested and we'll put you in touch! Right, let's get into it 👇

🖤 Today, Swansea pays tribute to the legendary Bonnie Tyler. Her funeral takes place at midday at St Mary's Church, with a screen showing the service in St David's. Details of road closures are on our page, but please be mindful that it'll be busy this afternoon.

🛍️ Student Shopping Night is back! It'll be taking place on Tuesday 6th October this year in the Quadrant and Swansea Market, and if you'd like to be involved as a business, please let us know by the end of this week.

💷 We're hosting a Business Funding Drop-In session tomorrow at the BID office, from 10am-12pm. There's just one space remaining, so if you'd like to get involved, register you interest here: https://swanseabid.co.uk/course/business-funding-drop-in/

📝 A couple of weeks ago, we circulated a questionnaire regarding our training courses & workshops. We'd really value your input, so please take a moment to fill this out when you can: https://tinyurl.com/42pcxme9

📧 We're switching up how you receive our comms! If you'd like to receive important BID updates and city centre news via email, please ensure you're subscribed to our newsletter: https://swanseabid.us21.list-manage.com/subscribe?u=cd2b20e92d7f059a62f488bdd&id=c826458147

☎️ Due to the warm weather we've had recently, we've seen a slight rise in street drinking and anti-social behaviour. In order to help the police and the rangers tackle these issues, we urge you to please report any instances that you see. This could be through SentrySIS, or by calling the BID number (01792 475021) and reporting via our Crime Line. Reporting is key - if the incident isn't reported, then nothing can be done about it.

🍻 Our next Pub Watch meeting will be at the BID office on 24th August. If you'd like to be involved, please get in touch and we'll add you to the list.

That's all folks!

12/08/2026

Following the sad passing of Bonnie Tyler, here’s some important information about the funeral arrangements and temporary road closures.

📆 Saturday 15th August

Members of the public are invited to line Newton Road, Mumbles as the cortege travels from William Pressdee Funeralcare on Stanley Street at around 3.15pm, continuing onto Mumbles Road.

A temporary road closure will be in place on Newton Road from approximately 3pm–4pm, including the suspension of parking bays. Buses will be permitted through where safe to do so.

📆 Monday 17th August

Road closures will be in place from 7am–approximately 3pm around:

📍 St Mary’s Square / Whitewalls
📍 St Mary Street

Access to the city centre core pedestrianised area will remain available until approximately 10.30am, subject to safety considerations.

The service at St Mary’s Minster is primarily for invited guests, with limited public access possible depending on capacity. For those unable to enter, the service will be broadcast live on a large screen at St David’s Place.

Please allow extra time for journeys and plan ahead if travelling through the affected areas.

10/08/2026

BID Update ☀️

Duggie is at the Delta Hotels by Marriott Swansea today, who are delighted to announce that they are once again able to host corporate events and large-scale celebrations, with capacity for up to 300 guests in their stunning seafront setting!

Duggie also chats through a range of opportunities available through BID, from free British Sign Language courses, Personal Licence and First Aid training, right through to grant funding drop-in sessions.

The new multi-storey car park is also now open, creating some fantastic opportunities for businesses looking for prime city-centre commercial units, located directly on Cupid Way, the direct link to the Swansea Building Society Arena. If you’re interested in finding out more, reach out to Duggie or Jacob directly!

Have a great week, everyone! ☀️

Address

11 Wind Street
Swansea
SA11DP

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

Telephone

+441792475021

Website

http://www.swanseabid.co.uk/

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