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Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Thursday 09:00 - 18:00 Friday 09:00 - 18:00

SoftwareOne Hong Kong

Name: SoftwareOne Hong Kong
Address: Unit 1203, NEO, 123 Hoi Bun Road, Kwun Tong, Kowloon, HK
Telephone: +85227512800

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Redefining how companies build, buy and manage everything in the cloud SoftwareONE's shares (SWON) are listed on SIX Swiss Exchange.

With an IP and technology-driven services portfolio, we enable companies to holistically develop and implement their commercial, technology and digital transformation strategies. This is achieved by modernizing applications and migrate critical workloads on public clouds, while simultaneously managing and optimizing the related software and cloud assets and licensing. SoftwareONE's offerings are connected by PyraCloud, its proprietary digital platform, which provides customers with data-driven, actionable intelligence. With around 7,700 employees and sales and service delivery capabilities in 90+ countries, SoftwareONE provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. Read more: https://www.softwareone.com/en/about

03/11/2026

Most AI pilots stall after the demo. We want yours to start with something your team actually uses.

On Nov 4 - tomorrow, SoftwareOne and Amazon Web Services (AWS) are hosting Make It Quick, a 2-hour hands-on Amazon Quick workshop for COOs and heads of operations. You'll build on your own laptop:
• An ops summary pulled from email, chat and files
• A weekly report that runs on schedule
• An AI agent that handles your team's routine follow-ups

After the lab, our Data & AI, FinOps and managed services teams help you roll it out securely across the business.

📅Wed, Nov 4 | 11 AM – 1 PM | Hong Kong
🗣️Cantonese (workshop materials in English)
💻Bring your laptop

📣Seats are limited. Register: https://2vx.io/0GmsQJN

02/11/2026

🔐 AI can transform productivity. But greater AI usage also means a greater need for visibility.
As employees increasingly use AI in their day-to-day work, organizations need to understand what is happening within their environment and ensure AI adoption doesn’t introduce unnecessary security risks.
🛡️ CrowdStrike Falcon Guardian brings internal monitoring into the picture, supporting greater visibility and oversight across the AI environment.
Combined with SoftwareOne’s security expertise and AI deployment services, businesses can create a safer foundation to adopt, optimize and scale AI with confidence.
📅 Want to see how it works in practice?
Join our in-person seminar on 27 November to discover how CrowdStrike Falcon Guardian can help strengthen your proactive digital shield, with greater visibility into your internal environment as AI usage continues to grow.

👉 https://lnkd.in/gWpbZw8s

29/10/2026

Seven times a Leader.

SoftwareOne have been recognized in the October 2026 Gartner® Magic Quadrant™ for Software Asset Management Managed Services.

We believe this recognition reflects seven consecutive years of doing the same thing well: helping customers see exactly what they own, what they use, and what they should do next with their software and SaaS estates, and AI investments.

Read the full announcement: https://lnkd.in/eQrdvVhz

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26/10/2026

Microsoft products represent a significant share of many organizations’ software and SaaS environments and that associated support decisions can have a major impact on value, cost management, and operational effectiveness.

The Gartner® report highlights growing interest in third-party Microsoft support providers as organizations seek greater flexibility, more predictable costs, and specialized expertise. Gartner says: “Today that figure is approximately 15% to 20%, and Gartner forecasts it will reach about 25% by year-end 2028.

SoftwareOne is proud to be recognized as a Representative Vendor in this year's Gartner® Market Guide for Microsoft Product Support Services. With 24/7 support delivered from 12 global delivery centers and more than 3,000 Microsoft-certified professionals, we help organizations keep their Microsoft environments performing at their best.

Access the report to explore the market trends shaping the future of Microsoft support: https://lnkd.in/eWZx434Y

16/10/2026

From efficiency to transformation, and from AI adoption to real business outcome.

Thank you to all our guests who joined our exclusive Executive Luncheon in Hong Kong.

We kicked off with Raphael Erb, CEO of SoftwareOne, and a powerful philosophy:

“You don't need to find a new budget. We take waste out of software, cloud and operations.”

Copilot, agents and AI-native workflows can create impact beyond hours saved, driving revenue, service and speed. Efficiency pays for the transformation. Business outcome is what you get for it.

We were also delighted to welcome Ralph Haupter, EVP & Chief Revenue Officer, SME&C, Microsoft, who shared his perspective on Empowering Frontier Transformation and how AI can reshape the way teams work and drive productivity.

The highlight was our customer discussion panel with Ir Dr. Derrick Pang, CEO, Asia Allied Infrastructure, Patrick Lam, General Manger, SoftwareOne Hong Kong, and Raphael Erb, CEO of SoftwareOne, sharing real-world perspectives on bringing AI into everyday work, from the office to construction sites.

To conclude, Felix Chan, Senior Solution Sales, SoftwareOne Hong Kong, demonstrated a new mode of work powered by Copilot and brought our SoftwareOne AI-in-the-Box approach to life: find the value, prove it fast, and scale it securely. Together with Microsoft, we are helping customers turn AI ambition into practical adoption and business impact.

Thank you again to our speakers, panelists and guests for an insightful afternoon.

12/10/2026

Microsoft just introduced a new Copilot experience that brings Chat, Cowork, Autopilot, and Code together in a single application, helping users move from getting assistance to delegating work and automating tasks.
The update also introduces new AI governance, runtime, plugin, and FinOps capabilities designed to support enterprise adoption.

Read more: https://lnkd.in/eZqnPfQN

05/10/2026

Microsoft's new Copilot experience brings Home, Code, and Autopilot together in a single experience, making it easier to create, automate, and keep work progressing. It's a meaningful shift toward AI that acts as a true collaborator, helping people focus on higher-value work while routine tasks keep moving.

Learn more about the new Copilot and additional updates here: https://bit.ly/46Kjpgd

25/09/2026

🌕🏮 SoftwareOne Hong Kong wishes our valued customers, partners, and friends a joyful and prosperous Mid-Autumn Festival!
As we celebrate this season of reunion and gratitude, we thank you for your continued trust and partnership. May the full moon bring happiness, success, and meaningful moments with your loved ones. ✨🥮

Happy Mid-Autumn Festival!

23/09/2026

Copilot answers to you. Microsoft Scout answers for you.

That one-word difference is the whole governance story. Scout, the first agent in Microsoft's new Autopilot category, doesn't wait for a prompt and doesn't stop when the conversation ends. It stays in the background, builds context through Work IQ, and acts across Microsoft 365, the desktop and the browser.

The detail getting less attention than it deserves: Scout has its own identity. It isn't borrowing yours for the length of a chat – it's a member of your tenant that can be granted permissions and can act while nobody is watching. Almost every AI control built so far assumes the agent inherits a user's access, audit trail and accountability. Autopilot agents break that assumption.

Microsoft's safeguard is human approval, and it's the right design. But approval only works while it still carries meaning. An agent operating continuously across someone's day generates requests faster than any human can meaningfully review, and the predictable result is approval fatigue – people click accept without reading, and the audit log records a consent that never really happened. Set approvals too tightly and the agent stalls, users abandon it, and the productivity case disappears before it can be measured.

So the real adoption work isn't enabling Scout. It's designing the approval model first: which actions are pre-authorized for which roles, which always need a person, which are simply prohibited.

In his new piece, Eric Xu sets out where to start – narrow, high-value workflows like meeting prep, follow-up tracking and internal document research – and what to leave until your labeling and permissions work is done.

Read it here: https://lnkd.in/eY8CM72A

21/09/2026

🔐 AI agents are rapidly evolving from assistants to digital workers. As organizations accelerate AI adoption, the focus is shifting from building agents to governing them securely.

A big thank you to KaPo Chan and Joe Kwok from SoftwareOne Hong Kong for sharing the latest security trends in the Agentic Era, and to Jimmy Wong and Kevin Liu from Microsoft for demonstrating how Agent 365 helps organizations maintain visibility, control, and protection as they move from GenAI experimentation to large-scale agent adoption.

Great discussions, great questions, and one clear takeaway:
👉 AI adoption is accelerating. Governance must keep pace.

Thank you to everyone who joined us. We look forward to continuing the conversation on AI security and governance.

Address

Unit 1203, NEO, 123 Hoi Bun Road, Kwun Tong
Kowloon

Opening Hours

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00

Telephone

+85227512800

Website

https://www.softwareone.com/zh-hk

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