Deloitte Digital MT

04/12/2025

Masco Security, a leading provider of safety, fire, and security solutions in Malta, faced common operational challenges many organisations experience in field operations: manual workflows, inefficient scheduling, and lack of real-time visibility. These gaps slowed processes, frustrated customers, and limited growth.

The solution? A tailored approach that combines digital tools, workflow automation, and empowered mobile teams.

👉 Read more about how Masco transformed their operations: https://delo.tt/61847Nxku

04/11/2025

Thank you to everyone who joined and contributed to “Leading with Empathy and AI: Elevating CX for Business Success”!

The insights, questions, and enthusiasm from participants brought the discussions to life and made last week’s event a true success. 💬🙌

Together, we explored how empathy and AI can work hand in hand to transform customer experience and drive business growth. A special thank-you to the speakers and panellists for sharing valuable expertise and inspiration. 🎤👏

Let’s continue to lead with empathy and innovation. Stay tuned for updates and future events!

24/10/2025

Do not miss our panel discussion at the “Leading with empathy and AI: Elevating CX for business success” Zendesk event, featuring guest panellists Sean Dingli from Maltapost, Martin Quitumba from Finance Incorporated Limited, and Lucinda McCaffrey from Zendesk, moderated by Joseph Casha.

What to expect:
- Thought-provoking debates on the latest CX trends.
- Real-world challenges and innovative solutions.
- Interactive Q&A to address your questions.

This dynamic session offers you the chance to gain diverse perspectives and actionable insights from leaders shaping the CX landscape.

Seats are limited. Ensure you are part of the conversation!

Request your invitation now. 👉 https://delo.tt/6183Aheq3

22/10/2025

📢 🎤 Meet the speakers shaping the future of Customer Experience!

We are delighted to announce our lineup of industry leaders and AI experts joining us at “Leading with empathy and AI: Elevating CX for business success” on 28 October 2025.

💭 These thought leaders bring a wealth of experience in combining human empathy with AI innovation to transform customer journeys and deliver measurable business impact.

Gain exclusive insights from:

- CX strategists shaping the future of customer interactions.
- AI pioneers redefining technology’s role in business success.
- Real-world practitioners sharing proven strategies and success stories.

Don’t miss your chance to learn from the best and elevate your CX game!

Request an invite now! 👉 https://delo.tt/6185A7bvF

15/10/2025

🌐 AI is redefining customer experience.

Join us on 28 October 2025 to explore how you can combine AI and automation with authenticity at our upcoming event with Zendesk.

We will show how AI can personalise, predict, and deliver exceptional service at scale. 🌟

Don’t miss out - request your invite today! 👉 https://delo.tt/6182ALfqE

11/06/2025

What happens when you bring together some of the brightest minds in AI, data, commerce and customer experience? Real conversations. Real solutions. 💬 🤝

Salesforce Summit Malta - Meet Agentforce, was a powerful exchange of ideas and strategies that will help shape the future. 💫

From inspiring keynotes to hands-on workshops, thank you to everyone who joined us to explore how Agentforce can become a blueprint for smarter, connected businesses.

20/05/2025

We were pleased to participate in an event organised by Salesforce, bringing together a dynamic group of technology leaders. 🤝

The discussion focused on how businesses are transforming enterprise technology, from intelligent data integration to resilient automation and enhanced security strategies.

Engaging in conversations like these helps shape our approach and contributes to driving meaningful change across the local technology landscape.

07/02/2025

📢 We’re thrilled to invite you to an interactive webinar in partnership with HubSpot that is designed to help you master the art of customer engagement.

During this session, you’ll discover how to effectively map and optimise the customer journey, explore ways to personalise experiences without stretching your resources, and gain valuable insights into the transformative role of AI and technology in shaping the future of customer relationships. 🤝

💻 Join us online on 13 February 2025 at 10.00 CET and take the first step towards redefining your customer engagement strategy.

04/02/2025

Are you meeting your customer expectations?

Join us for a 1-hour webinar in partnership with HubSpot to explore:

👉 How to optimise the customer journey from start to finish.
👉 Secrets to delivering personalised experiences at scale.
👉 The role of AI and automation in shaping the future of customer engagement.

🗓 When: 13 February 2025
⏰ Time: 10.00 am CET
💻 Zoom Webinar

This is your chance to interact with a HubSpot expert, participate in live polls, and gain practical insights that can transform your approach to customer engagement.

Register today 👉 https://delo.tt/6182xLnog

We invite you to an insightful 1-hour Q&A-style webinar with a HubSpot expert. We’ll explore key topics shaping modern customer engagement, including: • Optimising the Customer Journey: Learn practical steps to map and refine the customer experience. • Personalisation at scale: Discover strate...

15/10/2024

📢 Join us on 7 November 2024 at 10:00 for an exclusive 1-hour webinar where we’ll explore how to tailor every step of the retail customer journey—online and in-store—to boost loyalty and drive sales.

🌟 What you’ll learn:

- Understanding the retail customer journey.
- Personalising online shopper experiences.
- Personalising in-store shopper experiences.
- Real-world case studies.

Register today! 👉 https://deloi.tt/3BLzOEU

In today’s competitive retail landscape, delivering personalized experiences is essential to connecting with your customers. Our upcoming webinar, "Personalizing the Retail Customer Journey," will guide you through strategies for tailoring your communications, offers, and interactions to better en...

21/05/2024

🔍 Elevate Your Business with Deloitte's HR Health Check!

In today's ever-changing landscape, your people are your greatest asset. 🌟 Let Deloitte help you understand and manage your workforce with our HR Health Check.

Discover:

▶️ Tailored assessment and actionable insights

▶️ Accelerated business performance through strategic HR practices

Unlock your potential today! 🚀

Read more here:

How do you understand and manage your biggest asset? An HR Health Check will help you improve your business, people and financial outcomes. Learn more...

21/05/2024

🔍 Elevate Your Business with Deloitte's HR Health Check!

In today's ever-changing landscape, your people are your greatest asset. 🌟 Let Deloitte help you understand and manage your workforce with our HR Health Check.

Discover:

▶️ Tailored assessment and actionable insights

▶️ Accelerated business performance through strategic HR practices

Unlock your potential today! 🚀

Read more here:

How do you understand and manage your biggest asset? An HR Health Check will help you improve your business, people and financial outcomes. Learn more...