Mak BPO

Mak BPO Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Mak BPO, Business consultant, 440 E. Washington Street, Syracuse, NY.

We are a business process outsourcing (BPO) service specializing in medical and law practice support with a dedicated team of experienced professionals and cutting-edge technology solutions.

Not every day starts with the same fire.Some mornings, focus comes easy. Other days, we have to push through, one small ...
09/10/2026

Not every day starts with the same fire.

Some mornings, focus comes easy. Other days, we have to push through, one small effort at a time. That's normal. That's human.

But who we are isn't defined by our best days. It's defined by what we keep showing up to do, consistently, imperfectly, again and again. 🙌

We can talk about becoming better. We can promise ourselves "tomorrow I'll work harder." But talk doesn't build character, daily practice does. Small, practical habits repeated over time are what shape who we become.

Excuses will always be there, dressed up as valid reasons. Every time we choose action over excuse, we take back control of our own identity. 👏

At MakBPO, we believe growth isn't about perfect days. It's about showing up and letting our habits speak for our character, one day, one choice at a time.

That's how we go beyond excuses. That's how we grow stronger, together. 💪

A year ago today, Dimitar joined MakBPO, and what really sets him apart is his professionalism: the reason both the team...
09/09/2026

A year ago today, Dimitar joined MakBPO, and what really sets him apart is his professionalism: the reason both the team and our clients trust him so much.

Dimitar has a way with people. He asks the right questions at the right time, listens more than he talks, and knows how to bring out the best in the people around him. Dimitar has always shown up, present and engaged.✅

That combination of reliability, people-smarts, and professionalism isn't something you can teach, it's just who he is.

Dimitar, thank you for representing MakBPO the right way. Happy 1 Year Anniversary!🎊

🎉 Celebrating 1 Year of Ile at MakBPO! 🎉Ever notice how some people need constant reminders to do their job, and then th...
09/07/2026

🎉 Celebrating 1 Year of Ile at MakBPO! 🎉

Ever notice how some people need constant reminders to do their job, and then there's Ile, who's already three steps ahead, quietly getting things done before anyone even has to ask?

His self-initiative is the kind of work ethic we all aspire to. No hand-holding needed, no follow-ups required. Just consistent, proactive excellence.

Ile, thank you for a year of showing up, stepping up, and setting the bar high.

You're amazing. 💙Here's to many more! 🥂

Shoutout to Gorjan, celebrating 1 year at MakBPO! 🎉He's a Billing Specialist and AR pro who had to switch from one clien...
09/04/2026

Shoutout to Gorjan, celebrating 1 year at MakBPO! 🎉

He's a Billing Specialist and AR pro who had to switch from one client to another during his time here, and he handled that transition like a champ.

Gorjan knows what he's doing, and he's also just a good guy to have around, with a great sense of humor that makes him easy to work with. 👌

Happy work anniversary, Gorjan. Here's to more!

We are hiring 📢 Clinical Prior Authorization Specialist – High-Cost MedicationsAbout the RoleWe are looking for an exper...
08/24/2026

We are hiring 📢

Clinical Prior Authorization Specialist – High-Cost Medications

About the Role

We are looking for an experienced and detail-oriented Clinical Prior Authorization Specialist to join our team and support the authorization process for high-cost and specialty medications.

The ideal candidate will have strong knowledge of insurance prior authorization processes, clinical documentation requirements, medication coverage criteria, denials and appeals, and the ability to communicate effectively with healthcare providers and insurance companies.

Key Responsibilities:

🟢 Manage and coordinate Prior Authorization (PA) requests for high-cost and specialty medications.
🟢 Review patient information and clinical documentation to ensure requests meet payer requirements.
🟢 Submit complete and accurate PA requests to insurance companies and pharmacy benefit managers.
🟢 Communicate with physicians, pharmacists, nurses, and other healthcare professionals to obtain required clinical information.
🟢 Monitor PA cases and follow up with payers to prevent delays in treatment.
🟢 Manage and track denials, reconsiderations, and appeals.
🟢 Coordinate Peer-to-Peer (P2P) reviews when required.
🟢 Assist providers in preparing appropriate clinical information for P2P discussions.
🟢 Communicate with insurance medical reviewers regarding authorization requirements and clinical criteria.
🟢 Maintain accurate documentation and case records.
🟢 Identify missing information and proactively resolve issues that could delay authorization.
🟢 Maintain confidentiality and comply with applicable healthcare, privacy, and regulatory requirements.
🟢 Stay current with payer policies, medication coverage criteria, and changes in authorization requirements.

Required:

🟢 Experience with Prior Authorization, preferably involving specialty or high-cost medications.
🟢 Strong understanding of insurance and payer requirements.
🟢 Experience handling medication denials and appeals.
🟢 Excellent written and verbal communication skills.
🟢 Strong attention to detail and organizational skills.
🟢 Ability to manage multiple cases and deadlines simultaneously.
🟢 Comfortable communicating with healthcare providers and insurance representatives.
🟢 Strong computer and documentation skills.

We are looking for someone who is:

🟢 Clinically knowledgeable and analytically strong.
🟢 Highly organized and detail-oriented.
🟢 Comfortable handling complex and high-value medication cases.
🟢 Confident communicating with physicians and insurance reviewers.
🟢 Able to work independently while collaborating effectively with a clinical team.
🟢 Proactive in resolving authorization barriers.
🟢 Patient-focused and committed to minimizing delays in access to therapy.

If you are interested send in your CV at [email protected]

🚀 We’re officially introducing MakDev AI.Software development has actually been part of the MakBPO story from the very b...
08/20/2026

🚀 We’re officially introducing MakDev AI.

Software development has actually been part of the MakBPO story from the very beginning.

When we started MakBPO, we also built a remote development team led by our CTO. Over the years, the team has been working behind the scenes, building software and helping companies bring their ideas to life.

Now, we’re making it official.

🌐 Meet MakDev AI, our software development division.

We’ve launched our new website and LinkedIn profile so companies can easily learn more about what we do and get in touch with us when they need software development support.

Our team can help with:

💻 Custom software development
🤖 AI-powered solutions
🚀 New products and platforms
🔧 Improving and scaling existing software
👨‍💻 Development team support

What started as a team supporting our clients behind the scenes has grown into a service we’re now ready to offer more openly.

The team has been building software for years. Now, it has a name.

Welcome to MakDev AI.

👉 Learn more at https://makdev.ai/

Strip away the offices, the software, the logo.What's left? People.That's the whole company.Every product shipped, every...
08/18/2026

Strip away the offices, the software, the logo.

What's left? People.

That's the whole company.

Every product shipped, every client saved, every crisis handled, a person did that. Not a process. Not a platform.

You can copy a product. You can replicate a process. You can't copy a team that trusts each other.

Your people aren't part of the business. They are the business. 🫶

One year with Marija. One year of excellence.A year ago, Marija joined MakBPO as a medical coder. What we gained was so ...
08/11/2026

One year with Marija. One year of excellence.

A year ago, Marija joined MakBPO as a medical coder. What we gained was so much more than that.

Marija doesn't wait for direction, she owns her work completely. Her medical coding expertise is exceptional, her commitment consistent. She sees what needs to be done and does it, always three steps ahead.

That kind of self-driven professionalism is rare. It's inspiring.

Marija, thank you for your dedication, your expertise, and for being someone we can always count on. You've made us better, and we're grateful you're here.

Here's to many more years together. 🎉

We are seeking a detail-oriented and motivated Certified Medical Coder to join our MakBPO team.Responsibilities:🔸Assign ...
07/29/2026

We are seeking a detail-oriented and motivated Certified Medical Coder to join our MakBPO team.

Responsibilities:

🔸Assign accurate medical codes using ICD-10-CM, CPT, and HCPCS classification systems
🔸Review clinical documentation to ensure completeness and accuracy
🔸Ensure compliance with healthcare regulations and coding guidelines
🔸Collaborate with internal teams to maintain high coding quality standards

Requirements:

🔸Proven experience as a Medical Coder
🔸Strong knowledge of ICD-10, CPT, and HCPCS coding systems
🔸Attention to detail and ability to meet deadlines
🔸Good understanding of medical terminology
🔸English proficiency (written and verbal)

We Offer:

🔸First and second shift options
🔸Private health insurance
🔸Birthday voucher
🔸Professional and supportive working environment

If you're interested send your CV at [email protected]

Ana hit her first anniversary with us this week, and honestly, she's been the kind of hire you hope for, but don't alway...
07/29/2026

Ana hit her first anniversary with us this week, and honestly, she's been the kind of hire you hope for, but don't always get.

She handles payment posting and AR like it's second nature.

The stuff that makes other people groan? She just gets it done. No drama, no excuses. ✅

What's rare is finding someone who's genuinely good at the technical side and actually shows up for their team. Ana does both. When someone's stuck, she helps. When clients have questions, they ask for her specifically. That says everything. 🚀

We're lucky to have her. Here's to year one, Ana. 🥂

Address

440 E. Washington Street
Syracuse, NY
13202

Telephone

+13152171190

Alerts

Be the first to know and let us send you an email when Mak BPO posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Mak BPO:

Shortcuts

Share