Machado Consulting

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Machado Consulting Machado protects you with proactive IT solutions to be ready for the next opportunity—or threat. We’ve been delivering that support since 2001. Who are we?

Our service-disabled veteran-owned small business was founded on the idea that high-quality IT support should be available to everyone, not just the largest companies. What is a managed service provider? An MSP is an expert outsource partner that proactively manages and monitors your IT infrastructure, increasing your efficiency, facilitating your growth, and improving your security. A key word there is “proactive,” meaning that we don’t just fix things when they break; we make sure they don’t fail on you at the worst possible time. Our business model works so that we actually lose money if there are issues with your systems. That’s how you know we’ll do everything in our power to keep you up and running smoothly. Some of the values important to us are integrity, perseverance, integrity, service, and fun. These values influence who we hire and how we work for you. Our customers never feel like just another number. We are more than your IT department®. We’re your partner.

Moments like this matter to us. A team that genuinely enjoys working together, communicates better, steps in for one ano...
10/30/2026

Moments like this matter to us. A team that genuinely enjoys working together, communicates better, steps in for one another, and brings that same energy to every client call. It’s a big part of why clients feel the difference when they work with Machado. Wishing everyone a safe and happy Halloween weekend. 🎃

Cybersecurity Awareness Month wraps up Saturday. For Machado clients, November will look a lot like October: the same te...
10/27/2026

Cybersecurity Awareness Month wraps up Saturday. For Machado clients, November will look a lot like October: the same team watching their systems, answering their calls, and planning what comes next. After 25 years of managed IT and cybersecurity, we’ve learned that businesses stay safest when security is built into the everyday work, handled by people who already know the business. See how Machado protects businesses year-round.

https://bit.ly/4i8xrie

It’s the final week of   Awareness Month. We’re ending on the threat that costs businesses the most. Reported business e...
10/26/2026

It’s the final week of Awareness Month. We’re ending on the threat that costs businesses the most. Reported business email compromise losses topped $3 billion in 2025, according to the FBI’s Internet Crime Report. Most cases start with a single email asking to update a vendor’s bank details. Verify every payment change by phone, using a number already on file. Want help putting that control in place? https://bit.ly/4dYHJiq

Happy National Boss's Day to our CEO Helder Machado! Today we want to say thank you to the person who started all of thi...
10/16/2026

Happy National Boss's Day to our CEO Helder Machado! Today we want to say thank you to the person who started all of this.

For 26 years, Helder has led Machado IT with the same steadiness he carried through 32 years in the Army. He checks in when someone's having a rough week, he treats our clients like neighbors, and he makes time to mentor his Little through Big Brothers Big Sisters.

Working for someone who cares about you as a person makes a difference you feel every day. We feel it here. Thank you, Helder, from all of us.

Read more about our story on our website! https://hubs.ly/Q04BqLxl0

Who's the boss that made a difference for you? Tag them below and say thanks. 👇

Thirty days from now, this could either be handled or still on your list. That's a wrap on September. What's one thing y...
09/30/2026

Thirty days from now, this could either be handled or still on your list. That's a wrap on September. What's one thing you want handled before Q4 hits? Let's get it sorted before the year gets away from you: https://hubs.ly/Q04w6ms40.

Here's an uncomfortable question for a Tuesday... If your office lost power or internet right now, would your business s...
09/22/2026

Here's an uncomfortable question for a Tuesday... If your office lost power or internet right now, would your business survive the day? That's really what National Preparedness Month comes down to, not a drill, just an honest question. Let's find out together, no pressure, no jargon: https://hubs.ly/Q04w5kGf0.

Take away the walls of a business and what's actually holding it up. Constitution Day got us thinking about foundations....
09/17/2026

Take away the walls of a business and what's actually holding it up. Constitution Day got us thinking about foundations. What's the one system in your business that everything else depends on?

September is also National Preparedness Month, and a solid foundation is what keeps that one system standing when something goes wrong. Not sure your foundation would hold up? Let's find out together: https://hubs.ly/Q04v_dkm0.

Ever wonder who's actually on the other end of your support ticket? Meet Matthew. He's a Senior IT Support Engineer, and...
09/16/2026

Ever wonder who's actually on the other end of your support ticket? Meet Matthew. He's a Senior IT Support Engineer, and his love for tech goes back to '90s computers and video games. What keeps him here now? Knowing the problems he solves help organizations doing good in our communities.

A few other things we've picked up: he's happiest on a snowboard (more good memories than injuries, thankfully), and he firmly believes a random dog sighting can turn any day around.

His advice for life? "Eat the frog." Handle the hard thing first.

Good with complex IT problems, questionable judgment on launching himself down a mountain. Certified dog guy. We're glad Matthew found his way to Machado. Now it's your turn... What would you ask him? Drop a question below, or head to https://hubs.ly/Q04w4P3p0 if you'd rather talk IT with our team directly!

The best IT work is the kind you never notice. Today we're breaking that rule on purpose. It's National IT Professionals...
09/15/2026

The best IT work is the kind you never notice. Today we're breaking that rule on purpose. It's National IT Professionals Day, shoutout to the team that answers your call before your system even finishes crashing.

If your current IT team deserves a shoutout too, tag them below. If you don't have one yet, that's what we're here for: https://hubs.ly/Q04vZJ190.

Some mornings you remember exactly where you were.Today is one of those for most of us. Twenty-five years ago changed ho...
09/11/2026

Some mornings you remember exactly where you were.

Today is one of those for most of us. Twenty-five years ago changed how this country thinks about security, in every sense of that word. Remembering the heroes, honoring the fallen, and carrying forward a legacy of service.

Address

32 Franklin Street
Worcester, MA
01608

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+15084534700

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