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Monday 08:00 - 16:30 Tuesday 08:00 - 16:30 Wednesday 08:00 - 16:30 Thursday 08:00 - 16:30 Friday 08:00 - 16:30

The Fulcrum Group SA

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South Africa
Johannesburg
The Fulcrum Group SA

Our focus is on the insurance market, specifically insurers, brokerages and UMAs, to which we offer individualised collections & premium finance. FSP 50705

The Fulcrum group of companies is the foremost independent provider of financial services to the South African insurance industry. We offer innovative, effective premium collections and premium finance services to insurers, brokerages and UMA's, allowing them to focus on what they do best: providing their customers with advice and service. Fulcrum Collect (Pty) Ltd is an Authorised Financial Services Provider.

03/11/2026

According to Fulcrum Collections Managing Director, Jade Jensen, “Premium collections influence every participant in the insurance value chain, clients, brokers, UMAs and insurers.”

When collections are automated, transparent, and data rich, the entire value chain benefits:
• Clients experience smoother service
• Brokers and UMAs operate more efficiently
• Insurers gain stronger governance and insight.

Premium collections are becoming a shared strategic asset, not just an administrative necessity.

Click thru to read the full article as it appeared in FIA Insights.
https://www.fulcrum.co.za/2026/09/11/premium-collections-the-next-frontier-in-insurance-efficiency/

Fulcrum Collect (Pty) Ltd is an Authorised Financial Services Provider. FSP 50705

29/10/2026

“It’s not about dramatic headlines. It’s about making businesses work better.”

Fulcrum’s approach to AI is practical: it improves development speed, exception handling, reconciliation, response times, and operational efficiency. The early wins aren’t flashy, but they’re meaningful: better quality, faster delivery, smoother operations.

Sometimes the biggest transformation comes from the smallest, consistent improvements.

Our CTO, Dave Stevens, was recently interviewed by Tony van Niekerk, Editor-in-Chief, Cover Magazine, and featured in the TECHFEST 2026 – EBOOK, click thru to read more. https://www.fulcrum.co.za/2026/09/11/stop-automating-bad-processes/

Fulcrum Collect (Pty) Ltd is an Authorised Financial Services Provider. FSP 50705

23/10/2026

In October, a month dedicated to mental wellness and breast cancer awareness, the Fulcrum team came together to focus on proactive care, early detection, and support.

With the theme of the day, “Care for Your Mind. Care for Your Body. Care for You,” our wellness provider, DNA Wellness, hosted Mental Health Awareness talks focused on the weight that we carry.

The interactive session allowed our team to role-play personas and talk about what we might all carry in our ‘backpacks’. We also had some fun with a lollipop game that brought healthy competition!

Through our collaboration with I Love Bo***es, we offered professional breast examinations with Sister Marilyn and everyone left with their leaflets on how to continue self-examination at home.

Calming stress-relief neck, shoulder, and hand massages from Organic Bar were also available, a little reminder to pause and check in on … YOU!

23/10/2026

In October, a month dedicated to mental wellness and breast cancer awareness, the Fulcrum team came together to focus on proactive care, early detection, and support.

With the theme of the day, "Care for Your Mind. Care for Your Body. Care for You," our wellness provider, DNA Wellness, hosted Mental Health Awareness talks focused on the weight that we carry.

The interactive session allowed our team to role-play personas and talk about what we might all carry in our 'backpacks'. We also had some fun with a lollipop game that brought healthy competition!

Through our collaboration with I Love Bo***es, we offered professional breast examinations with Sister Marilyn and everyone left with their leaflets on how to continue self-examination at home.

Calming stress-relief neck, shoulder, and hand massages from Organic Bar were also available, a little reminder to pause and check in on … YOU!

22/10/2026

“Every manual intervention adds cost, delay and risk. Removing that friction frees brokers to focus on clients,” says Jade Jensen, Managing Director, Fulcrum Collections.

For intermediaries, premium collections have a direct impact on productivity; new technologies are reducing manual reconciliation, eliminating duplicate processes, and integrating seamlessly with broker systems.

The result:
• Lower administrative burden
• More accurate allocations
• Faster payment instructions
• More time to focus on clients

Premium collections are helping brokers deliver higher value advisory work instead of being weighed down by operational friction.

Click through to read the full article, as featured in FIA Insights. https://www.fulcrum.co.za/2026/09/11/premium-collections-the-next-frontier-in-insurance-efficiency/

Fulcrum Collect (Pty) Ltd is an Authorised Financial Services Provider. FSP 50705

FIA - Financial Intermediaries Association of Southern Africa

15/10/2026

"Premium collections are invisible… until they aren’t".

As Dave Stevens, our CTO, is quoted in his recent interview with Tony van Niekerk, “It sits in the background until it doesn’t work. And then you’re talking about money.”

A failed debit order or delayed refund can turn a back-office process into a customer frustration instantly. Modern collections need to be more than successful transactions; they need to offer choice, transparency, real-time updates and a single, clear view for brokers and insurers.

It’s one of the most underestimated parts of the insurance journey.

Read more about Dave’s conversation with Tony, Editor-in-Chief, Cover Magazine

https://www.fulcrum.co.za/2026/09/11/stop-automating-bad-processes/

Fulcrum Collect (Pty) Ltd is an Authorised Financial Services Provider. FSP 50705

13/10/2026

As Jade Jensen, Fulcrum Collections, MD, notes, “Better premium data leads to better decisions, and better decisions strengthen financial resilience.”

Insurers are operating in a world of tighter regulation, higher governance standards, and rising customer expectations.

Modern premium collection models give insurers:
• Timely visibility of cash flow and exposure
• Stronger financial reporting and capital management
• Faster access to premium funds
• Reduced operational risk through automation

Premium collections are emerging as a strategic capability, strengthening resilience across the insurer’s entire operating model.

Read the full FIA Insights article - https://www.fulcrum.co.za/2026/09/11/premium-collections-the-next-frontier-in-insurance-efficiency/

Fulcrum Collect (Pty) Ltd is an Authorised Financial Services Provider. FSP 50705

FIA - Financial Intermediaries Association of Southern Africa

08/10/2026

“How do we turn data into information and knowledge?” - Dave Stevens, CTO, Fulcrum Group.

Insurers, brokers, and payment partners all hold different pieces of customer insight. On their own, they’re just fragments. Connected, they become intelligence that can actually change outcomes.

Think of something as simple as a premium failing on the 25th every month and succeeding a few days later. The tech can spot the pattern, but unless someone acts on it, nothing improves. That’s the gap the industry needs to close.

Read more about Dave’s conversation with Tony van Niekerk, Editor-in-Chief, Cover Magazine (https://www.fulcrum.co.za/2026/09/11/stop-automating-bad-processes)

Fulcrum Collect (Pty) Ltd is an Authorised Financial Services Provider. FSP 50705

06/10/2026

“Premium collections are no longer an administrative or back-office function; they’re becoming a core part of the client experience in the insurance value chain” says Jade Jensen, Managing Director at Fulcrum Collections.

When collections are accurate, automated and transparent, policyholders benefit from:
• Faster, more reliable service
• Fewer administrative delays
• Policies that stay correctly on risk
• Decisions informed by real-time data

Premium collections are quietly becoming one of the biggest drivers of customer confidence in the insurance value chain.

Click thru to read the full article as it appeared in FIA Insights.
https://www.fulcrum.co.za/2026/09/11/premium-collections-the-next-frontier-in-insurance-efficiency/

Fulcrum Collect (Pty) Ltd is an Authorised Financial Services Provider. FSP 50705

30/09/2026

“Don’t just automate a bad process. Fix the process.”

Insurance teams often rush to digitise tasks, forms, or workflows without asking whether the underlying process even makes sense. Automation can make things faster, but if the process is flawed, you’re just breaking it faster.

The real transformation comes from simplifying, connecting the right information, and designing with the customer journey in mind, then using technology to elevate it.

Our CTO Dave Stevens, was recently interviewed by Tony van Niekerk, Editor-in-Chief, Cover Magazine and featured in the TECHFEST 2026 – EBOOK; click thru to read more.

https://www.fulcrum.co.za/2026/09/11/stop-automating-bad-processes/

Fulcrum Collect (Pty) Ltd is an Authorised Financial Services Provider. FSP 50705

Address

Ballyoaks Office Park, 1st Floor, Lacey Oak House, 35 Ballyclare Drive, Bryanston
Johannesburg
2191

Opening Hours

Monday	08:00 - 16:30
Tuesday	08:00 - 16:30
Wednesday	08:00 - 16:30
Thursday	08:00 - 16:30
Friday	08:00 - 16:30

Website

http://www.fulcrum.co.za/

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