05/26/2026
You walk the floor to check production status because there's no other way to know. Your planner calls the supervisor, the supervisor tracks down the operator, and by the time you get an answer, the customer has already called back. Rework happens off the books. Extra hours show up, but the cost stays invisible.
→ One badge scan and one barcode scan puts every setup, runtime, and output entry into Business Central in real time. No typing, no lookups. Your planner sees operation status from their desk and your customer service rep answers delivery questions without chasing anyone down.
→ When a quality issue surfaces, you trace it back to the specific operator, shift, and operation. You stop guessing whether it's a training problem or a process problem. That labor traceability turns reactive firefighting into targeted corrective action.
→ Rework codes let operators flag non-standard time with a single scan. You finally see how much rework actually costs: the original work, the redo, and the productive hours you gave up. That visibility alone pays for itself within months.
Shop Floor Insight makes this possible in Business Central, try it here: https://dmsiworks.com/apps/shop-floor-insight