TrueDialog

TrueDialog A simple and reliable SMS platform to boost engagement and streamline communications. No programming necessary. Save time. Code Less. Move Faster.

We are an innovative Austin-based communications-as-a-service company that builds technology to power scalable, personalized messaging solutions for enterprise businesses and educational & non-profit institutions. Our Five-Star-Rated Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business. With over 10 years of experience, we have direct carrier connection

s, a robust ISO 9001 cloud platform with 99.9% uptime and dozens of features developed from years of carefully listening to our customers. This all adds up to outstanding deliverability at prices that are well below our competitors. Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables 2-way, multi-user, team-based SMS conversations at scale. Our Enterprise Platform includes a Contact Center SMS Solution, Professional Administrative Controls, Android & IOS Mobile Apps and many other features. All integrated with major CRMs such as Salesforce, Microsoft Dynamics, Marketo, Oracle Eloqua, Hubspot and Campus Management. Between our Business Texting Solution and our fully-documented SMS API, TrueDialog is the perfect SMS provider for enterprise SMS customer engagement. We also offer a specialized platform for the education industry including Higher Education and K-12 School SMS/Texting Solutions. Dozens of features have already been built for you like our unique TrueDialog Team-Based 2-Way Texting, Contact Center SMS Feature, Scheduling Engine, Admin Controls, SMS Safe Dual Cloud-Database, Landline Texting, Multi-Channel Alert System, Voice, Email, Surveys, Click-to-Call and many more. For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just a single API call. Give us a call or come visit and let us show you our superior customer service.

TrueDialog is honored to receive the 2026 Unified Communications Product of the Year Award, for the second year in a row...
05/26/2026

TrueDialog is honored to receive the 2026 Unified Communications Product of the Year Award, for the second year in a row! 🏆

Our RCS Composer gives marketing, sales, and operations teams the power to build app-like, interactive messaging experiences without writing a single line of code. No developers required.

We're proud to keep pushing the boundaries of what enterprise messaging can do, and even prouder that our customers get to benefit from it.

Learn More: https://hubs.la/Q04hZmyp0

Promotions only work if they’re seen, and more importantly, seen at the right time.SMS gives teams a more direct way to ...
05/21/2026

Promotions only work if they’re seen, and more importantly, seen at the right time.

SMS gives teams a more direct way to promote campaigns, send event reminders, and time-sensitive offers without competing with crowded email inboxes.

With near‑instant delivery and exceptionally high open rates, SMS becomes a powerful channel for marketing and two-way communication at scale.

It’s not about sending more messages.

It’s about making sure the important ones actually reach people when they’re most likely to act.

Read more: https://hubs.la/Q04hy5Rc0

When scaling SMS, maintaining control is more important than most give credit for. TrueDialog gives you the power to ru...
05/19/2026

When scaling SMS, maintaining control is more important than most give credit for.

TrueDialog gives you the power to run enterprise messaging with confidence:

- Role-based access & user controls
- Real-time activity reporting
- Multi-account organization
- Built-in compliance support

Think of it as the control tower for your entire messaging program, keeping everything aligned, secure, and running smoothly.

Ready to bring structure to your SMS strategy? https://hubs.la/Q04hcHtw0

Most brands are doing more with SMS, but not necessarily doing it better. From the latest benchmark report:- Avg message...
05/12/2026

Most brands are doing more with SMS, but not necessarily doing it better.

From the latest benchmark report:
- Avg message length: 153 characters (almost maxed out)
- 64% include links (79% for short codes)
- Only 2% use emojis

What does this mean?
- Everyone’s optimizing for space.
- Very few are optimizing for engagement.

The takeaway: every character should earn its spot.

And if you're sending short, punchy messages?
A well-placed emoji might outperform another word. 😉

Read more about what TrueDialog learned after sending 1B+ text messages: https://hubs.la/Q04gk9D70

What happens when your SMS volume explodes overnight? For Chirp Digital, the answer was… nothing. There were no delays, ...
05/11/2026

What happens when your SMS volume explodes overnight?

For Chirp Digital, the answer was… nothing.

There were no delays, no deliverability problems, and no scrambling!

With the right SMS platform, they just had 2300% growth, handled exactly the way it should be. 🙂

Read more: https://hubs.la/Q04g8-Dn0

Mother’s Day is almost here ♥️ To the moms keeping everything running, at home, at work, and everywhere in between. We s...
05/08/2026

Mother’s Day is almost here ♥️

To the moms keeping everything running, at home, at work, and everywhere in between. We see you.

And a special recognition to the working moms on the TrueDialog team, we appreciate you!

If your SMS strategy is still “we’ll get to it later”…This is your sign. 👀
05/07/2026

If your SMS strategy is still “we’ll get to it later”…

This is your sign. 👀

05/06/2026

If your team is living in HubSpot.
And their texts with your customers are not.

Then your workflow is ✨ chaos ✨

So we fixed that.

TrueDialog brings SMS directly into HubSpot, so your team can text, reply, and actually keep track of conversations without digging through five tabs and a vague memory of “I swear we texted them…”

Everything stays tied to the right contact and on the same page.

Just faster conversations, better follow-up, and way fewer internal scavenger hunts.

Want to see how this might look for you? Request a demo with one of our team members: https://hubs.la/Q04fH3LX0

A well-earned moment of recognition for one of the leaders shaping our direction.Amanda McGuckin Hager, CMO & CRO at Tru...
05/05/2026

A well-earned moment of recognition for one of the leaders shaping our direction.

Amanda McGuckin Hager, CMO & CRO at TrueDialog, has been named to the OnCon Icon Top 100 Marketers, an honor driven entirely by peer nomination and voting.

Her leadership has helped drive enterprise expansion, accelerate innovation with tools like our no-code RCS Composer, and strengthen our position across industries.

This recognition reflects the impact she’s made on our business, our customers, and our team.

Congratulations, Amanda! We are so lucky to have you. ♥️

Read more here: https://hubs.la/Q04fsVsM0

Do you ever feel like you’re paying for texts that disappear into the void?It’s not your imagination: when you run an SM...
05/04/2026

Do you ever feel like you’re paying for texts that disappear into the void?

It’s not your imagination: when you run an SMS campaign, you’re paying for every message you send, even if it never reaches the recipient.

That’s why deliverability is so important. It’s the difference between campaign ROI and campaign folklore.

With TrueDelivery®, you can proactively assess and score deliverability based on carrier spam filters before you press send, so you can tweak content before carriers block your message.

And if your list has landlines pretending to be mobile numbers… our carrier lookups help you stop funding messages that were never going to make it.

If you’re interested in learning more, request a demo with one of our team members! https://hubs.la/Q04fjm7W0

Address

1705 South Capital Of Texas Highway
Austin, TX
78746

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

+15125015940

Website

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