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LTVplus Generate more revenue and reduce churn with dedicated omnichannel customer support and failed payment

October is hard-launching us into Fall, but these resources are evergreen 🍀E-commerce business owners, pick a season and...
10/13/2026

October is hard-launching us into Fall, but these resources are evergreen 🍀

E-commerce business owners, pick a season and swipe 👉 for your Q4 advice!!!

🍁 Autumn takeaway: Your busiest season is not the time to discover your weakest process.
❄️ Winter takeaway: A delayed parcel is frustrating. Being left in the dark makes it worse.
🌸 Spring takeaway: Don't let your customer relationships end after the deliveries.
🌞 Summer takeaway: Every unnecessary click is another chance for a customer to leave.

If any of these tips resonate with you, visit our website for more BFCM and Q4 resources!

10/06/2026

A great customer experience means different things to different people 💙

For some, it’s instant responses; for others, it’s creating genuine connections, but above all, customer experience should feel warm, human, personal, and solution-oriented.

Happy Customer Service Week to all the humans who go the extra mile to make our experiences worthwhile 💐

This is worth saving and sharing 😌We’re fresh out of the MSP Summit, but we plan to attend more events in Q4! So we’ve p...
10/05/2026

This is worth saving and sharing 😌

We’re fresh out of the MSP Summit, but we plan to attend more events in Q4! So we’ve put together a useful list of the top MSP conferences and trade shows worth attending for the rest of the year and throughout 2027. Swipe for some notable mentions

💡 Discover more industry events, registration requirements and links, and how to decide which shows your MSP should attend in our new blog! Link in the caption 🚀

09/30/2026

If you’ve ever wondered what intentional customer experience for a beauty brand should look like, turn to RoC Skincare 🤩

For International Podcast Day, we sat down with our good friends to discuss modern beauty standards and how they turn customers’ expectations into memorable experiences. But RoC’s winning CX goes beyond efficacious products and skincare solutions…

It prioritizes customer feedback, uses AI intentionally, and ensures quality assurance at every step to deliver a personalized, end-to-end customer experience that drives revenue—not just resolves tickets. As their brand expands globally, LTVplus helps them with everything they need to offer an exceptional, profitable customer experience at scale.

🎙️ Stacy Smithey, the Senior Manager of Customer Service & Ops Support at RoC Skincare, spills all the tea in our new podcast episode! Tune in now (🔗 to YouTube in our bio).

Not all outsourced MSP support is white-label… and your clients can tell when it isn’t 😬Some common signs give away outs...
09/29/2026

Not all outsourced MSP support is white-label… and your clients can tell when it isn’t 😬

Some common signs give away outsourced support for your MSP: communication tells, knowledge loopholes, tool errors, and structural mishaps. All these play a part in giving away outsourced tech support.

Our new blog shows you how to fix these tells and ensure seamless white-label IT support. It even includes a quick self-audit to help you spot any gaps in your MSP's outsourced technical support.

Get the link in our comments 👇

09/25/2026

Don’t let HR see this 🫣😅

Want to join our dream team? Click the link in our caption to see our available job opportunities 🌍

We’re    📣Our client needs a full-time Sales Development Representative located in São Paulo, Brazil, or Mexico City. If...
09/25/2026

We’re 📣

Our client needs a full-time Sales Development Representative located in São Paulo, Brazil, or Mexico City. If you have SaaS sales, business development, or lead gen experience and love in-person networking or being outside (literally), this might be the role you’ve been waiting for!

👇 Check the link in our comments for the full JD and apply if you fit the mould.

If this isn’t for you, share it with anyone in your network who you think would be a great fit. We also have several other fully opportunities on our Careers page, so take a look 🙂

The hybrid customer support model wins again!!! 🏆As Hotel Lobby Candle's order volume grew and product lines expanded, s...
09/16/2026

The hybrid customer support model wins again!!! 🏆

As Hotel Lobby Candle's order volume grew and product lines expanded, so did the inbox. They needed a support strategy that could scale alongside the brand. So, they called LTVplus!

Through our partnership, we increased the brand’s automation rate by 23%, freeing up to 20 hours of agent time per month and dropping average resolution time from 3+ hours to just 15 minutes — a whopping 90%!

But the real impact of our collaboration wasn’t just in the response times. The digital transformation also drove 49% more influenced revenue through the AI agent alone, proving that when customer support is done right, it can be an incredible income driver for your business! 🚀

👉 Read their full case study on our website (🔗 in our bio)

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1032 E BRANDON Boulevard #1003
Brandon, FL
33511

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