MJ Business Academy

11/04/2026

Received a Deficiency Letter from DHCS? DON'T IGNORE IT!

If you're going through the PAVE application process and receive a deficiency letter, PAY ATTENTION!

This is your opportunity to address the issues DHCS identified and submit the necessary corrections or missing documentation.

But here's what you need to understand: YOU HAVE A DEADLINE!

DHCS gives you a specific timeframe to respond, and failing to address the deficiencies within that period could put your application at risk.

Take your time, read the ENTIRE letter, understand exactly what's being requested, and make sure your corrections are submitted before the deadline.

Don't let something that could have been corrected delay your opportunity to become an enrolled Medi Cal transportation provider!

📌 Save this post and share it with another NEMT provider navigating the PAVE process.

Need assistance with your PAVE application or deficiency letter? Comment 411 below!

10/30/2026

PAVE is California's online system used to submit and manage Medi Cal provider enrollment applications through the Department of Health Care Services (DHCS).

But here's where some NEMT providers get confused: Submitting a PAVE application does NOT automatically mean you're approved to provide or bill for Medi Cal transportation services.

Understanding the enrollment process, documentation requirements, and what happens after approval is critical.

At MJ Business Academy, we help NEMT providers navigate the PAVE application process with greater confidence.

Are you currently working on your PAVE application, or are you still trying to understand the process? What are some of your top concerns?

10/30/2026

A $90 MILLION transportation contract opportunity sounds exciting, but before submitting a proposal, there are some important things every transportation provider needs to consider.

We recently made the decision not to pursue this particular opportunity, despite it being right in our backyard.

Why? Because after evaluating the scope of work, we determined that the operational capacity required doesn’t currently align with our business.

However, we DID recently submit a proposal for another multimillion dollar transportation contract. And while the contract value is significantly smaller, we are confident in our ability to perform if awarded.

And that’s what we want more transportation providers to understand.

It’s not always about pursuing the largest contract. It’s about identifying opportunities that align with your company’s qualifications, resources, and ability to deliver.

Government contracting requires more than submitting a competitive proposal. You need to understand the scope, evaluate the financial commitment, and have the infrastructure to fulfill your contractual obligations.

Because winning a contract you cannot successfully perform can jeopardize your company’s reputation and future contracting opportunities.

Our advice to transportation providers:

Start with opportunities that align with your current capacity. Build your experience, strengthen your operations, establish a track record of successful performance, and strategically pursue larger contracts as your business grows.

And if you’re considering a major transportation contract, don’t automatically count yourself out. Take the time to evaluate the requirements and understand what it would take to compete.

You don’t have to pursue every opportunity to build a successful transportation business. You just need to pursue the RIGHT opportunities.

MJ Business Academy

10/29/2026

Your PAVE Application Is Based on What Your NEMT Business Can Do TODAY, Not What You PLAN to Do!

One thing NEMT providers need to understand about the DHCS enrollment process is that your vehicle, equipment, and required documentation help determine which transportation services your business qualifies to provide.

You cannot apply based solely on the wheelchair van you plan to purchase, the equipment you intend to install, or the services you hope to offer in the future.

DHCS evaluates your application based on your existing business operations and whether you meet the requirements for the transportation services you're requesting.

Before submitting your PAVE application, make sure your business is properly equipped, documented, and prepared for the level of service you're applying for.

The last thing you want is to invest time and money into an application without understanding the requirements.

📌 Save this post if you're preparing to apply for Medi Cal enrollment.

10/29/2026

10/27/2026

If you're ONLY in NEMT for the money, you're in it for the WRONG reasons!

Let's not forget who we're serving.

Our passengers depend on us to get to dialysis, chemotherapy, medical appointments, and other essential healthcare services.

For many, transportation isn't a luxury. It's a necessity.

And while some passengers may have the option to call an Uber, others need specialized transportation, wheelchair assistance, and drivers who understand their unique needs.

Yes, we're running businesses. Yes, profitability matters. But the quality of care we provide should NEVER take a back seat to making money.

Our passengers deserve professionalism, compassion, reliability, and respect.

Don't let poor service give our industry a bad reputation.

💬 NEMT providers, do you agree?

10/24/2026

A skincare store at Westfield Topanga just closed after months of reporting on how it allegedly treated vulnerable shoppers.

Two men with intellectual disabilities say they were pulled into a back room and pressured into spending over $60,000, plus $10,000 in tips through Cash App and Zelle. The company disputes the claims. LAPD is investigating.

Why talk about skincare on an NEMT page? Because the people in this story look a lot like the people in our vehicles every single day.

Here’s what every NEMT owner should take from it:

1️⃣ Trust is the product. Many of our riders can’t always speak up for themselves. That’s a responsibility, not an opportunity.

2️⃣ No personal money. Period. No app tips, no gifts, no loans between drivers and riders.

3️⃣ “It was just one driver” won’t save you. Brokers and Medicaid won’t separate your driver from your company.

4️⃣ No detours. No back rooms. Every stop authorized. Every trip logged.

5️⃣ Listen before you defend. Document every complaint and investigate before you push back.

Here’s the hard truth. If it’s not in writing, it doesn’t exist. When something goes wrong, the first thing a broker, investigator, or attorney will ask is “Show me your policy. Show me your driver signed it.” A signed policy protects your riders, your drivers, and the business you worked so hard to build.

That’s why we created the Rider Protection Policy Pack.

✅ 4 ready to use policies
✅ A driver acknowledgment form
✅ A rollout checklist
✅ Fully editable in Word

Scan the QR code on the last slide to grab it and explore our digital library.

Save this and share it with your team. 💜

Source:

10/23/2026

Just because someone needs a job doesn't mean they're the right fit for your NEMT business.

Hiring based on emotions instead of qualifications, reliability, and professionalism can cost you more than you realize.

In our latest YouTube interview, the owner of NOLA MED Transport shares her perspective on why NEMT providers have to be intentional about who they hire.

Watch the full interview, now LIVE on our YouTube channel!

10/22/2026

And no, I’m not talking about a man. I’m talking about BUSINESS!

Because at one point, we were a company’s sugar baby. Accepting whatever they offered because we were desperate to keep our doors open.

But experience taught us that not every contract is worth keeping.

Things we’ll NEVER do again:

1. Accept contracts without knowing our numbers.
2. Lower our rates out of desperation.
3. Depend on one company for revenue.
4. Confuse being busy with being profitable.
5. Ignore red flags for a big opportunity.
6. Expand our fleet without consistent demand.
7. Accept unreasonable expectations just to keep a contract.
8. Let fear make our business decisions.

The biggest lesson? Never become so dependent on a company that you’re afraid to walk away.