APQC (American Productivity and Quality Center)

APQC (American Productivity and Quality Center) APQC is the leading proponent of process, performance and knowledge management benchmarking, best practices, business research, and advisory services.

A single procurement process can make a multi-million-dollar difference. https://loom.ly/Z1IfJKoAccording to APQC’s Mari...
06/17/2026

A single procurement process can make a multi-million-dollar difference. https://loom.ly/Z1IfJKo

According to APQC’s Marisa Brown, the cost to process a purchase order varies dramatically across organizations, creating a potential $4 million gap at scale. Learn how productivity, cycle time, and process governance influence procurement performance—and where opportunities for improvement may exist.

Read more: https://loom.ly/Z1IfJKo

What does it take to stay competitive in a rapidly changing business environment? The answer starts with strong processe...
06/17/2026

What does it take to stay competitive in a rapidly changing business environment? The answer starts with strong processes. https://loom.ly/zCtTNsA

Join more than 10,000 professionals and become an APQC Certified Process Manager! This immersive certification program provides the tools, methodologies, and hands-on experience needed to design, improve, and scale processes that drive organizational performance.

You'll learn how to:
✔️ Create scalable processes that support performance and oversight
✔️ Design agile operations that adapt to change
✔️ Identify process improvement opportunities
✔️ Apply APQC's exclusive Process Analysis and Design Methodology
✔️ Drive continuous improvement across the process lifecycle

Available in virtual, in-person, and custom formats, with sessions offered across multiple time zones. Earn a globally accredited certification and gain practical skills you can apply immediately.

Enroll today: https://loom.ly/zCtTNsA

Everyone is talking about AI, but where does it actually deliver value? https://loom.ly/EUjtUkMJoin APQC on June 23 at 1...
06/16/2026

Everyone is talking about AI, but where does it actually deliver value? https://loom.ly/EUjtUkM

Join APQC on June 23 at 10 AM CT for a practical discussion on real-world AI applications in business process analysis and improvement. Drawing on experiences from the pharmaceutical industry, this webinar will explore how organizations are using AI to support process and task mining, process mapping, document generation, and more.

Hear from:
🔹 Dr. Frank Thielmann, Head of the “Business Processes of the Future” Transformation Program, Takeda
🔹 Madison Lundquist, Principal Research Lead, Process & Performance Management, APQC

Register now: https://loom.ly/EUjtUkM

When every stakeholder has a different perspective, trusted data can help teams cut through the noise, align on prioriti...
06/15/2026

When every stakeholder has a different perspective, trusted data can help teams cut through the noise, align on priorities, and make decisions with confidence.

APQC Membership gives your organization access to industry-leading benchmarks, proven practices, and actionable research—so you can spend less time debating and more time driving results.

🔗 Discover how membership can help your teams align faster and improve performance: https://loom.ly/BXfLias

AI is transforming both process management and knowledge management—but the greatest value comes when these disciplines ...
06/13/2026

AI is transforming both process management and knowledge management—but the greatest value comes when these disciplines work together. https://loom.ly/GDpnjKE

Organizations that treat process and knowledge as separate initiatives often miss opportunities to improve efficiency, decision-making, and employee productivity. AI can help bridge that gap by connecting people to the knowledge they need within the context of their work, making processes smarter, faster, and more adaptive.

The result is more than automation. It's a stronger foundation for operational excellence, where knowledge flows seamlessly through processes and insights are available when and where they're needed most.

Discover how organizations can leverage process management and knowledge management together to maximize the value of AI: https://loom.ly/GDpnjKE

The most successful process improvement efforts start with a shared understanding of how work gets done. https://loom.ly...
06/13/2026

The most successful process improvement efforts start with a shared understanding of how work gets done. https://loom.ly/w-4lrT8

APQC's Process Classification Framework® (PCF) provides a common language for processes across the enterprise, helping teams benchmark performance, identify improvement opportunities, and establish stronger governance.

Trusted by organizations worldwide, the PCF powers more than 7 million benchmarking data points used to drive performance and operational excellence.

🔗 Download the PCF and discover why it remains the global standard for process classification. https://loom.ly/w-4lrT8

Learning doesn't create value until it's applied. https://loom.ly/i8ZeIuIIn this webinar replay, APQC's Lynda Braksiek a...
06/11/2026

Learning doesn't create value until it's applied. https://loom.ly/i8ZeIuI

In this webinar replay, APQC's Lynda Braksiek and Elissa Tucker explore how leading organizations are integrating learning and knowledge management to help employees put knowledge into action.

Discover how to:
- Accelerate upskilling and capability building
- Enable learning in the flow of work
- Leverage communities of practice and knowledge transfer
- Improve performance at the point of need

🔗 Watch the replay to learn how organizations are closing the gap between learning and doing. https://loom.ly/i8ZeIuI

For finance leaders, cash flow visibility has never been more important. But maintaining that visibility requires more t...
06/03/2026

For finance leaders, cash flow visibility has never been more important. But maintaining that visibility requires more than technology and data, it requires people with the right expertise. https://loom.ly/zWCtPv8

As experienced finance professionals retire and talent shortages persist, organizations are facing a growing risk: the loss of critical knowledge that supports forecasting, liquidity management, and financial decision-making.

The most resilient organizations are taking a proactive approach by building knowledge-sharing practices, strengthening succession planning, and ensuring that essential expertise is embedded into processes—not just individuals.

Read why the cash flow talent crisis should be on every finance leader’s radar: https://loom.ly/zWCtPv8

If your digital transformation is struggling, the warning signs may already be visible. https://loom.ly/FFCwiLoEmployees...
06/02/2026

If your digital transformation is struggling, the warning signs may already be visible. https://loom.ly/FFCwiLo

Employees are creating workarounds. Adoption is inconsistent. Teams are confused about new processes. Feedback isn't making its way to decision-makers. These aren't isolated problems—they're often symptoms of deeper issues with communication, process design, and change management.

The good news? These challenges can be addressed. By involving end users early, establishing clear communication channels, and building change management into the project from the start, organizations can significantly improve the odds of long-term success.

Read more about the most common digital transformation failures and how to avoid them: https://loom.ly/FFCwiLo

Training alone isn’t enough to close today’s skills gaps. https://loom.ly/g8GUgLsThe organizations seeing the greatest i...
06/02/2026

Training alone isn’t enough to close today’s skills gaps. https://loom.ly/g8GUgLs

The organizations seeing the greatest impact are connecting learning with knowledge management—making expertise, lessons learned, and proven practices available when and where employees need them most.

Join APQC’s Lynda Braksiek and Elissa Tucker on June 10 at 11 AM CT to explore practical strategies for turning learning into action. Discover how approaches like learning in the flow of work, communities of practice, and expert knowledge transfer can accelerate capability building and improve performance across the organization.

Register now if you're looking to create a more agile, adaptable workforce. https://loom.ly/g8GUgLs

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