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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

Unifycx

Name: Unifycx
Address: 9931 Corporate Campus Drive , Suite 1400, Louisville, KY, 40223, US
Telephone: +15024101732
Price range: $

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UnifyCX delivers a human-powered, tech-enabled customer experience by fusing the best of human expertise with advanced AI technology.

We offer a suite of customer experience management tools designed to enhance every stage of the customer journey.

10/26/2026

What could you be missing in the 97% of customer conversations you don’t review?

The customer who keeps hitting the same problem. The product issue showing up across conversations. The moment an agent could have handled something differently.

When so much goes unseen, important signals can easily get missed.

UnifyCX brings Conversational AI, 100% QA, VoC, and human expertise together so you can see what’s happening, and act on it.

See what 100% visibility can change. Read the full blog: https://hubs.ly/Q04CgqLV0

10/23/2026

Hey, you made it to Friday ⭐

How many gold stars are you taking home this week? Tag a teammate who earned one.

Apply now at https://hubs.ly/Q04BCqxW0

10/20/2026

Dussehra reminds us of the enduring power of good, the importance of hope, and the promise of brighter beginnings.

At UnifyCX, we believe that empathy, integrity, and kindness can make a meaningful difference in every customer interaction. This festive season, let’s carry these values forward and continue creating experiences that bring people closer.

Wishing you and your loved ones happiness, peace, and prosperity this Dussehra.

Happy Dussehra!

10/19/2026

A workplace is shaped by its people, their ideas, and what they create together.

At UnifyCX, it’s about more than the work we do. It’s about the people we do it with, the ideas we bring to the table, and what we can achieve when we work towards a shared goal.

We’re creating opportunities for people who are ready to think differently, collaborate, take on new challenges, and help create customer experiences that make a difference.

If you’re looking for a place to bring your perspective, contribute to something meaningful, and be part of a team moving forward together, your next chapter could start at UnifyCX.

Ready to find your place with us? Explore careers: https://hubs.ly/Q04BpPQ10

10/12/2026

The customer experience landscape is evolving rapidly. And some of the biggest shifts aren’t always obvious.

From smarter self-service and proactive experiences to 100% QA and AI-powered insights, our latest blog looks at six changes that could shape how brands connect with customers next.

At UnifyCX, we help businesses turn these shifts into practical, better customer experiences.

Curious about what’s next? Let’s talk.

Read the full blog: https://hubs.ly/Q04zTC5v0

10/09/2026

And just like that, we crossed the finish line! 🏁 We closed out Customer Service Week 2026 with races, medals, big smiles, and even bigger appreciation for this incredible team. From Road Trip Day to the final sprint, this week was proof that caring deeper and going the extra mile isn't just something we say, it's something we live. Thank you for making this week unforgettable!

10/09/2026

This week, we’ve challenged what the Extra Mile really looks like.

It’s not one big gesture. It’s knowing before asking. Solving, not transferring. Giving time back. Making every experience better. Caring deeper.

Our agents see what others miss. They connect the dots, find better answers, make things easier, and create the human moments that customers remember.

With the right intelligence, technology, and support around them, our agents effortlessly navigate complexity so they can focus entirely on what they do best, helping people.

This Customer Service Week, we’re celebrating our agents, the people at the heart of every experience, every solution, and every moment that moves CX forward.

Thank you for everything you make possible.

Want to be part of the UnifyCX team? Explore careers- https://hubs.ly/Q04zKT-g0

10/08/2026

Comfy clothes, good coffee, better company.

Taking a moment to recharge because our people deserve the extra mile too. Our day was all about slowing down, recharging, and taking care of the incredible people who take care of our clients and their customers every single day.

10/08/2026

Giving time back can start with something simple, making sure customers don’t have to spend more time than necessary.

No repeating the same information. No unnecessary waiting. No chasing an update. No extra contact when the answer could have been there already.

At UnifyCX, we’re challenging the CX processes that create those extra minutes in the first place, connecting context, intelligence, automation and people so more can happen without asking the customer to do more.

And the value goes beyond the customer. For our clients, every unnecessary contact removed means more productive capacity, greater efficiency and more value from every interaction.
We asked our agents what giving time back looks like in the moments they see every day.

The Extra Mile is finding smarter ways to remove the unnecessary. Less effort for customers. More value for our clients.

Come join us as we shape the future of customer experience: https://hubs.ly/Q04zBNl10

10/07/2026

We traveled back (and forward) in time today! ⏰

Let's be honest, time is everyone's most precious commodity, and today was all about giving it back.

Time Machine Day brought out some seriously bold decade-inspired looks, plenty of laughs, and a whole lot of team spirit. From the 70s to the future and everywhere in between, our team proved that no matter what era we're in, going the extra mile never goes out of style.

Customer Service Week is in full swing.

Address

9931 Corporate Campus Drive , Suite 1400
Louisville, KY
40223

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+15024101732

Website

https://www.unifycxcareers.com/, https://www.unifycx.com/

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