11/02/2026
A crisis communications plan can’t sit untouched on a shared drive. Higher education leaders need to know who makes decisions, how issues are escalated and what stakeholders need to hear, before a crisis puts those questions to the test.
In her latest thought leadership piece, Peppercomm Co-President Jacqueline Kolek shares how colleges and universities can prepare for reputational challenges, communicate while facts are still developing and build trust long before the headlines hit.
Read more: https://www.peppercomm.com/building-a-crisis-ready-higher-ed-framework-before-the-headlines-hit/
Written by: Jacqueline Kolek, Co-President & Managing Director Higher education is already operating in an incredibly challenging environment. Colleges and universities are facing political scrutiny, questions about affordability and value, enrollment pressures, funding uncertainty and growing skept...