Jumpstart Mastery

10/09/2026

People don’t just want to hear “I understand.” They want to feel understood.

🎥 A look inside our recent VerbalCraft training with New Horizon Communities!

In this clip, Jumpstart Mastery instructor Neil reminds us that effective validation goes beyond the words we say. It’s about genuinely recognizing another person’s experience and making them feel seen, heard, and respected.

Thank you to the New Horizon Communities team for welcoming us!

⚡ Better Conversations. Brighter Outcomes.

10/08/2026

What if fear isn’t the problem, but how we understand it is?

Fear can influence how we think, communicate, make decisions, and respond under pressure. But it can also become a powerful source of information when we learn how to recognize and manage it.

In this conversation, Jumpstart Mastery founder Andy Prisco sits down with renowned fear-management and self-defense expert Tony Blauer to explore The Art of Managing Fear.

They discuss understanding the fear response, turning fear into a source of power, developing mental toughness, and building greater emotional resilience.

🎥 If you haven’t watched this conversation yet, or haven’t seen it in a while, it’s worth a watch.

Watch The Art of Managing Fear with Tony Blauer:
https://www.youtube.com/watch?v=auaSzIgufdU

What role do you think fear plays in the way we communicate and respond under pressure?

10/07/2026

De-escalation skills don’t stop when the workday ends.

What we learn in VerbalCraft and ACIT training can show up everywhere – in conversations with coworkers, our kids, our friends, and the people we interact with every day.

That’s the ripple effect we love. Better communication at work, at home, on the streets, and beyond.

One interaction can change what happens next. 💬

10/07/2026

Want to join us LIVE next Wednesday? No registration required! 🎙️

We’ve had a few questions about how to watch Negotiation, Emotion & Reality with Andy Prisco, Gary Noesner, and Dr. Martina Pesic, so we wanted to make it easy:

📅 Wednesday, October 14
⏰ 10:00 AM PT | 1:00 PM ET
✅ No registration required

Simply head to one of Jumpstart Mastery’s social channels at the scheduled time and join us LIVE.

YouTube
Facebook
LinkedIn
Instagram

We’ll be LIVE discussing the role emotion plays in negotiation, from managing your own emotional state to influencing the direction of difficult conversations.

Just follow Jumpstart Mastery and join us on October 14. We’ll see you there!

10/07/2026

Sometimes the biggest communication problem isn’t what we say. It’s what happens when we stop listening.

When people don’t feel heard, resistance and emotional intensity can increase quickly. The way we listen and the language we choose can completely change the direction of an interaction.

10/06/2026

What happens when emotion enters the negotiation?

Join us Wednesday, October 14 at 10:00 AM PT / 1:00 PM ET for a special LIVE conversation featuring Andy Prisco, Gary Noesner, and Dr. Martina Pesic as they explore Negotiation, Emotion & Reality.

This conversation goes beyond tactics and techniques. They’ll dig into how emotion, perception, timing, and self-control influence what happens at the negotiation table and why some of the most important negotiations happen before we ever say a word.

They’ll explore:
⚡ Negotiating with yourself first
⚡ Shaping the emotional climate of a conversation
⚡ How emotion and perception influence decisions
⚡ Authenticity vs. strategy
⚡ Common blind spots and misreads
⚡ Why successful negotiation doesn’t always mean “winning”

Whether you negotiate professionally or simply navigate difficult conversations in everyday life, this is a conversation you won’t want to miss.

📅 Wednesday, October 14
⏰ 10:00 AM PT | 1:00 PM ET
🔴 LIVE on YouTube, Facebook, LinkedIn & Instagram

What’s harder: managing the other person’s emotions or managing your own?

10/06/2026

🎬 PROSODY Fun with Dr. Andy Young

What happens when The Godfather meets prosody? 😂

Andy Prisco steps into character while Dr. Andy Young puts prosody into practice, showing how the way we say something can completely change the way a message is received.

Tone. Pace. Rhythm. Emphasis. Inflection.

The words are only part of the message. Sometimes, how you say it says even more.

10/05/2026

🎙️ We’re excited to introduce something new from Jumpstart Mastery: That Thing You Do!

Hosted by our Chief of Culture, Dan Gapsch, That Thing You Do is about the people behind the work: what they do, why they do it, and the experiences that keep them connected to serving others.

For Episode 1, Dan sits down with Chad Pearson, Community Outreach Officer with the Puyallup Police Department, for a conversation about community, connection, trust, and purpose.

They talk about building relationships before a crisis, connecting people with resources, and the impact that can happen when we take the time to truly understand the person in front of us.

Because behind what we do is the reason why we do it.

🎧 Episode 1 is available now!

▶️ Watch here: https://youtu.be/hN0om-gvk6I?si=Ud-6pafRN8iMMRH1

After you watch, we’d love to hear from you:

Why do YOU do what you do?

10/03/2026

There’s a word we think more people in the communication and negotiation space should be talking about:

Prosody.

It’s the rhythm, tone, emphasis, and expression behind our words. And it may play a much bigger role in how a message is received than we realize.

Andy Prisco has been going down the rabbit hole on this one, and it’s leading to some exciting new ideas for how we teach and practice communication at Jumpstart Mastery.

Watch the video, then Google prosody.

We’d love to know what you think. 👇

We’ve all heard the phrase, “It’s not what you say, it’s how you sa...

10/02/2026

Did you know VerbalCraft is helping prepare individuals for life after incarceration?

VerbalCraft for Re-Entry focuses on the communication and self-regulation skills that show up in real life: navigating a job interview, securing housing, handling difficult conversations, managing stress, and taking accountability.

And sometimes the best way to understand the impact is to hear it directly from a student:

💬 “[VerbalCraft] will help me take accountability for my actions, and help with negotiating for jobs, housing, and sales. I can use these skills in everyday situations.”

That’s what successful re-entry looks like: skills that can be used long after the training ends.