Nelson Systems Incorporated

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Nelson Systems Incorporated Recording systems for 911 centers and other mission-critical environments. * Our Market - Based in Springfield, Illinois, Nelson Systems, Inc.

Give us a call at 800-851-3348 or email us at [email protected] for more information! specializes in technical services that support mission-critical recording systems for public safety, hospitals, call centers, law firms, and emergency settings. Centralized call tracking, guaranteed response time, and 24-hour service have been standards at NSI since 1989. In that time, we have done "whatever it takes" to stay on the leading edge of information technology services. In this business, standing still is not an option.

* Our People - At NSI, we work in a team environment that allows our employees to focus on their areas of expertise. All employees are formally trained, specialized, and involved in the development of business processes that allow individuals to excel as a part of our team. This approach allows us to deliver expert solutions that reflect the best of what our staff offers. Nelson Systems will always be known as a superior customer service company.

* Our Product - Our longstanding relationships with established, industry-dominant suppliers have allowed us to consistently offer our customers high-quality, long-term solutions. We value the relationships we have with our suppliers, and believe integrity and clear communication are the fundamental elements of this and any successful business partnership.

10/14/2026

When every second counts, clarity matters. 🎧

We’re proud to partner with Eventide to support the 911 centers and public safety agencies that rely on NexLog DX recorders every day. With Critical Insights AI, those teams can review incidents faster, strengthen training and QA, and get clearer answers about what happened.

Check out the video, and give us a call if you’d like to see what this could look like in your center!

October is Cybersecurity Awareness Month. 🔒Your recording system holds some of the most sensitive audio your agency has:...
10/13/2026

October is Cybersecurity Awareness Month. 🔒

Your recording system holds some of the most sensitive audio your agency has: 911 calls, radio traffic, and evidence that may be needed for investigations or court. Keeping it secure is just as important as keeping it running.

A few simple steps go a long way:
✅ Keep recorder software up to date
✅ Use strong, unique passwords and remove old user accounts
✅ Review who has access to playback and exports

Not sure where your system stands? Our team is happy to help. Call 217-793-1042 or email [email protected].

#911

You change your car's oil every few thousand miles. When was the last time your recorder got a checkup? 🔧Your NexLog® re...
10/12/2026

You change your car's oil every few thousand miles. When was the last time your recorder got a checkup? 🔧

Your NexLog® recorder runs 24/7, nearly 8,760 hours a year, capturing every call and radio transmission your team handles. A yearly on-site inspection catches small problems early, keeps your software current and secure, and confirms every call is being recorded.

Our annual inspection includes 15+ checks, from cleaning and fan checks to software updates, backups, and channel verification.

Already on a maintenance plan? Your inspection is included, and we'll schedule it for you. Not on a plan yet? Call 800-851-3348 to get started.

#911

🔥 This week is Fire Prevention Week!This week, we want to recognize the firefighters and 911 dispatchers who answer the ...
10/09/2026

🔥 This week is Fire Prevention Week!

This week, we want to recognize the firefighters and 911 dispatchers who answer the call every day. Behind every emergency response is a team working around the clock to keep our communities safe.

We're proud to support the communication systems that help keep first responders connected when it matters most.

This week is also a great reminder to test your smoke alarms and make sure your family has a fire escape plan. 🚒

#911

📅 October Eventide training is open for registration!Join Nelson Systems for live, one-hour training webinars on MediaWo...
10/06/2026

📅 October Eventide training is open for registration!

Join Nelson Systems for live, one-hour training webinars on MediaWorks Plus and NexLog administration. Each session is offered at 10:00 AM and 1:00 PM, so you can pick the time that works best for your team.

🔹 Mon, Oct 12: Basic MediaWorks Plus
🔹 Mon, Oct 19: Advanced MediaWorks Plus
🔹 Mon, Oct 26: NexLog Administration

See session details and register here: https://www.nelsonsystems.com/training/

#911

We're proud to call Springfield home, and we can't wait to see you at IPSTA 2026! 📍Visit the Nelson Systems team at Boot...
10/05/2026

We're proud to call Springfield home, and we can't wait to see you at IPSTA 2026! 📍

Visit the Nelson Systems team at Booth 510 during the 42nd Annual IPSTA Conference & Expo, October 18–21, at the Crowne Plaza Springfield Convention Hotel. The exhibit hall is open October 18–20.

Stop by to learn about mission-critical recording solutions for 9-1-1 centers from Eventide Communications®. As a Premier Eventide dealer with over 35 years of experience in mission-critical recording, we're proud to support Illinois' public safety community right here at home.

See you at Booth 510! 👋

#911

Next stop: Lincoln, Nebraska! 📍Nelson Systems will be at the Nebraska APCO NENA Annual Conference, October 6–8, at the G...
10/03/2026

Next stop: Lincoln, Nebraska! 📍

Nelson Systems will be at the Nebraska APCO NENA Annual Conference, October 6–8, at the Graduate by Hilton Lincoln.

Stop by our booth to see Brandt Whitehead and learn about mission-critical recording solutions for 9-1-1 centers from Eventide Communications®. As a Premier Eventide dealer with over 35 years of experience in mission-critical recording, we're proud to support Nebraska's public safety community.

See you in Lincoln! 👋

#911

We're heading to Kansas City! 📍Nelson Systems will be at the Missouri Public Safety Communications Conference (MPSCC), O...
10/02/2026

We're heading to Kansas City! 📍

Nelson Systems will be at the Missouri Public Safety Communications Conference (MPSCC), October 4–7, at the Embassy Suites by Hilton Kansas City International Airport.

Stop by our booth to see Brandt Whitehead and learn about mission-critical recording solutions for 9-1-1 centers from Eventide Communications®. As a Premier Eventide dealer with over 35 years of experience in mission-critical recording, we're here to help your center capture every call with confidence.

See you there! 👋

#911

Happy 3-year work anniversary, Toni Skaggs! 🎉Thank you for all your hard work and dedication. We're lucky to have you on...
10/02/2026

Happy 3-year work anniversary, Toni Skaggs! 🎉

Thank you for all your hard work and dedication. We're lucky to have you on the Nelson Systems team. Here's to many more years!

Celebrating 22 years with Brian Brammeier! 🎉Since 2004, Brian has brought dedication, expertise, and a steady hand to th...
10/01/2026

Celebrating 22 years with Brian Brammeier! 🎉

Since 2004, Brian has brought dedication, expertise, and a steady hand to the customers who count on Nelson Systems every day. His commitment to the public safety, healthcare, and legal teams we support is a big part of who we are.

Thank you, Brian, for 22 years of outstanding service. We're proud to have you on the team!

Address

536 N Bruns Lane STE 3
Springfield, IL
62702

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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