Active-Insight

Active-Insight Connecting people through insight
and memorable experiences.

Active Insight (Leisure-net Solutions) are the leading provider of Customer Insight, Business Intelligence and Consultation services to the cultural services, active Leisure and Health and Fitness Industries. Leisure-net work with leading industry organisations, local authorities and leisure and cultural trusts, as well as private sector operators and suppliers, helping them to understand their customers'​ and clients'​ needs and aspirations, and to deliver innovative service improvement initiatives. Over more than 10 years now Leisure-net has established a reputation for delivering innovative and cost effective research solutions, with actionable results, impacting on front line service and the bottom line. We aim to do this by establishing long term, enjoyable and open partnerships, working with like-minded organisations! active-net

Leisure-net are proud to organise active-net, a new approach to "buyer meets supplier"​ events, combining quality one-to-one meetings with a comprehensive seminar and networking programs. active-net is aimed at all operators and suppliers with a focus on the public sector whether it be Trusts, Local Authorities or Universities/Colleges.

🚨 active-net Scotland is NEXT WEEK! 🚨We’re officially FULLY SOLD OUT for suppliers, and we’re getting ready to welcome t...
14/09/2026

🚨 active-net Scotland is NEXT WEEK! 🚨

We’re officially FULLY SOLD OUT for suppliers, and we’re getting ready to welcome the sector to Crieff Hydro on 23 September for a packed day of insight, networking and 1-to-1 meetings.

We do, however, have a couple of last-minute operator spaces available 👀

If you’re an operator and want to join us for expert panels, valuable conversations, networking and up to 12 supplier meetings, this is your final chance to get involved.

📍 Crieff Hydro
📅 Wednesday 23 September
🔥 Last operator spaces remaining

Get in touch with the Active Insight team ASAP to secure your place!

🌊 The open water sector is evolving and the right conversations can shape what comes next.On 11 November, active-net Ope...
11/09/2026

🌊 The open water sector is evolving and the right conversations can shape what comes next.

On 11 November, active-net Open Water brings together operators, suppliers and industry experts at Holme Pierrepont, Nottingham for a focused day of connection, insight and collaboration.

🤝 A minimum of 10 pre-arranged 1-to-1 meetings
💡 Sector insight, panels & workshops
🌊 Meet organisations working across open water, lidos & aquaparks
☕ Plenty of time for informal networking too

Whether you’re looking for new solutions, new partnerships or simply want to connect with others facing the same opportunities and challenges, active-net Open Water puts the right people in the same room.

📅 11 November 2026
📍 Holme Pierrepont, Nottingham

Operators attend FREE.

👉 Secure your place: https://active-insight.org/events/active-net-open-water/

What’s really stopping people from being more active? 🤔Our Consumer Insight Panel asked people what thoughts or feelings...
09/09/2026

What’s really stopping people from being more active? 🤔

Our Consumer Insight Panel asked people what thoughts or feelings get in the way of becoming more physically active, and the results reveal that lack of time isn't the biggest barrier.

⚡ 31% feel too tired or low on energy
🧠 26% don't feel motivated right now
💪 20% cite health or physical limitations
⏰ 18% say they don't have enough time

For leisure operators and the wider physical activity sector, understanding these barriers is essential to creating services, experiences and communications that better meet people's needs.

What do your customers really think and what could you discover if you asked?

Active Insight's Consumer Insight Panel provides access to over 62,000 people across the UK, helping organisations explore attitudes, perceptions and behaviours through targeted research.

📊 Want to understand your audience better and turn insight into action?

Get in touch to find out how Consumer Insight could support your organisation: https://active-insight.org/

🌊 active-net Open Water is back!Join us on 11 November 2026 at Holme Pierrepont, Nottingham, for a day of meaningful con...
07/09/2026

🌊 active-net Open Water is back!

Join us on 11 November 2026 at Holme Pierrepont, Nottingham, for a day of meaningful connections, sector insight and focused networking

🤝 A minimum of 10 pre-arranged one-to-one meetings
💡 Insight-led seminars and panel discussions
☕ Informal networking and lunch included
🎟️ Free to attend for operators

Connect with the people and organisations shaping the future of the open water sector

👉 Book your place: https://active-insight.org/events/active-net-open-water/

🌊 Where the open water sector connects.This November, active-net Open Water brings together operators, supplier partners...
04/09/2026

🌊 Where the open water sector connects.

This November, active-net Open Water brings together operators, supplier partners and leading voices from across the sector for a day of insight, conversation and meaningful connections.

🤝 A minimum of 10 pre-arranged one-to-one meetings
💡 Sector insight, panels and workshops
🌊 Dedicated to the open water sector
🥐 Refreshments and networking lunch included
🎟️ FREE for operators

Whether you're looking to discover new solutions, share challenges with others in the sector or build new partnerships, this is your opportunity to have the right conversations with the right people.

📍 Holme Pierrepont, Nottingham
📅 11 November 2026

Ready to join us?

Find out more and book your place:
https://active-insight.org/events/active-net-open-water/

Would you know a member was unhappy before they cancelled? 👀Not every dissatisfied customer complains.Some simply visit ...
03/09/2026

Would you know a member was unhappy before they cancelled? 👀

Not every dissatisfied customer complains.

Some simply visit less.
Some become less engaged.
And eventually, some leave.

That’s why customer insight shouldn’t just be about collecting feedback when something goes wrong.

💜 Regularly listening to your members can help you spot trends, understand what’s driving their experience and identify opportunities to act before disengagement turns into cancellation.

The question is: are you hearing from enough of your members❓

Find out more about how we can help - https://active-insight.org/contact/
Ask Active-Bob anything - https://active-insight.org/

🚨 FINAL CALL: active-net Scotland operator spacesWe’re just three weeks away from active-net Scotland 2026 and this is y...
02/09/2026

🚨 FINAL CALL: active-net Scotland operator spaces

We’re just three weeks away from active-net Scotland 2026 and this is your final opportunity to join us at Crieff Hydro.

📍 Crieff Hydro, Perthshire
📅 23 September 2026
🎟️ FREE for operators

Join organisations from across Scotland’s health, fitness and leisure sector for a focused day of connection, insight and collaboration.

You’ll get:

🤝 At least 10 pre-arranged one-to-one meetings with relevant supplier partners
💡 Insight-led seminars, workshops and panel discussions
💬 Plenty of opportunities for informal networking and valuable conversations
🥐 Refreshments and networking lunch included
🚗 Free on-site parking

Our supplier spaces are already sold out, and we now have just a final few operator places remaining.

If you’ve been thinking about joining us, now’s the time.

👉 Secure your FREE operator place:
https://active-insight.org/events/active-net-scotland/

Scotland operators, who would you want sitting opposite you?On 23 September, active-net Scotland will bring the sector t...
28/08/2026

Scotland operators, who would you want sitting opposite you?

On 23 September, active-net Scotland will bring the sector together at Crieff Hydro for a day built around the conversations that are actually worth having.

🤝 At least 10 pre-arranged one-to-one meetings
🎯 Chosen around the organisations most relevant to you
💬 Panels, workshops and plenty of time to connect
☕ Lunch, networking and a day away from the usual inbox
🎟️ FREE for operators

Supplier places are sold out, and we’re now down to the final operator spaces.

So the question isn’t really “Should I go?”…

It’s who would you want to meet if you did? 👀

📍 Crieff Hydro
📅 23 September 2026

Join us 👉 https://active-insight.org/events/active-net-scotland/

You’re collecting feedback. 💬But are you turning it into intelligence? 👀A comment like “more parking needed” or “recepti...
25/08/2026

You’re collecting feedback. 💬
But are you turning it into intelligence? 👀

A comment like “more parking needed” or “reception wasn’t helpful” is useful on its own.

But when you can start grouping feedback into themes, spotting recurring issues and understanding the sentiment behind what customers are saying, it becomes much more powerful. 📊✨

That’s where feedback moves from something you simply collect… to something you can actually act on.

Because the goal isn’t more comments.

It’s better decisions. 💡

Want to understand what your customers are really telling you?

👉Find out more or book a call with the Active Insight team - https://active-insight.org/

Finish the sentence 👇“The leisure industry would be better if we ______.”More collaboration?More innovation?More listeni...
24/08/2026

Finish the sentence 👇

“The leisure industry would be better if we ______.”

More collaboration?
More innovation?
More listening?
Fewer buzzwords? 👀

We want to hear from the people working in it every day.

Drop your answer in the comments, serious, bold or slightly controversial answers all welcome. 💬

Book your next event - https://active-insight.org/active-net-events/

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