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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 4pm Thursday 9am - 4pm Friday 9am - 4pm

The Hospitality Company

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The Hospitality Company

Advice, Training & Coaching for F&B Owners & Managers. Join our FREE industry newsletter https://hospobusiness.substack.com/

02/11/2026

07/10/2026

I'm looking forward to running my second monthly 'Class' next week for F&B owners and managers.

This month's topic is how to get COGS under 30% and keep it there!

For most F&B owners, this is the most unsystemised & undisciplined part of their business's financial model.

And it's hurting their bottom line and creating an unnecessary burden on their cash flow.

My class next week will teach owners and managers the systems approach and discipline to turn this area around and make COGS a strength of the business.

06/10/2026

As an owner, one of your responsibilities is to build a consistent system (an operating system) with clear constraints for your team to follow.
BLUEPRINT provides the framework for this system.

05/10/2026

A new review this week, from one of my fantastic clients. John, from Two Fold in Auckland.

"I’ve been working with James for 2 years and continue to learn more and more about running a profitable business in the hospitality industry. For those just getting started to experienced operators, James has a way of getting to the facts and coaching clients to focus on opportunities to systemise and grow the business, with an underlying focus on increasing long-term profitability. Thank you, James" 🙌

05/10/2026

Facing this head-on will see you a better team for summer.

Get the team you want by owning the process of hiring, training, and growing your people.

28/09/2026

Next programme starts October 13th

27/09/2026

Looking forward to welcoming a new group of F&B Owners to my business BLUEPRINT Programme from October 6th.

Over the years, I've learned that when owners implement the right systems in their business, their financial results improve immediately.

Great People+Great Systems= Great Results

https://www.thehospitalitycompany.co/blueprint

24/09/2026

https://www.thehospitalitycompany.co/managers

Address

Level 1 Awly Building 287-293 Durham Street (North Lobby)
Christchurch
8013

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 4pm
Thursday	9am - 4pm
Friday	9am - 4pm

Website

http://www.jamesoconnell.com/, https://forms.gle/JJjZNThprcThMRxx6

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