Schoox

09/04/2026

66% of young frontline workers say their employers aren’t providing the training they need to perform better at work.

That’s a gap restaurant operators can’t afford to ignore.

New Schoox research featured in Fast Casual shows that restaurant employees want opportunities to build practical skills and grow, but time, accessibility, and the realities of busy shifts often stand in the way.

The opportunity isn’t simply to provide more training. It’s to make learning work within the realities of restaurant operations.

That means mobile, role-specific learning employees can access when they need it, reinforced through hands-on practice and manager coaching. It also means looking beyond course completions to whether learning is improving performance, retention, and internal mobility.

As Schoox Chief Marketing Officer Sandra Moran shared with Fast Casual:

“The bigger opportunity is to give workers accessible learning that helps them not only build practical skills but also adapts to their personal skill development and growth goals.”

And the impact could extend well beyond skills development: more than 42% of restaurant respondents said purposeful learning and development would encourage them to stay with their employer for at least another year.

Read the full Fast Casual feature to see what restaurant employees are asking for and how operators can rethink frontline learning: https://bit.ly/46EdObb

Learn why 66% of young restaurant workers say training falls short and how accessible, role-specific learning can improve skills and retention.

09/03/2026

When women in restaurant leadership come together, the conversations go far beyond one evening. The leaders in this room are running the toughest math in business right now. Rising costs, thinner margins, and a workforce that's harder to keep than ever. WiRL exists because navigating that isn’t a solo job.

That’s why Schoox is proud to sponsor the Women in Restaurant Leadership (WiRL) Reception at QSR Evolution.

Now in its fourth year, the reception brings women across the restaurant industry together for an evening centered on connection, conversation, and community.

This year, the WiRL Reception returns to Atlanta, where it all began.

Join us for the WiRL Reception on September 9 from 6:45–8:45 PM ET, where Schoox CMO Sandra Moran will help kick off the evening.

See you at QSR Evolution! → goschoox.com/QSR_Evolution_2026

09/02/2026

Are your frontline employees getting the training they actually need?

Two employees may have the same role, but that doesn't mean they have the same skill gaps.

When every employee receives the same training, organizations can miss opportunities to address the specific skills that could improve performance.

Join Schoox for Closing Frontline Skills Gaps With Personalized Learning, a live product demo focused on a more personalized approach to frontline learning.

You'll see how organizations can identify individual skill gaps, tailor learning to specific roles and needs, and use business performance data to help determine what training employees receive next.

📅 September 14 | 11:45 AM–12:15 PM ET

Register today: goschoox.com/ClosingFrontlineSkillsGaps

09/01/2026

When new hires are confident before their first rush, productivity improves immediately.

Reducing ramp time protects revenue and morale.

Learn how Schoox accelerates onboarding → schoox.com

08/31/2026

The traditional career ladder is changing, and some of the most valuable experience may be built far from a corporate office.

As AI continues to reshape the skills employers need, the path from entry-level work to long-term career growth is evolving with it. In a new article for Built In, Schoox CMO Sandra Moran explores why frontline and deskless roles deserve a closer look as part of that conversation.

Sandra introduces the idea of “gray roles,” positions that increasingly blend frontline responsibilities with technical, digital, and operational skills. Think of a maintenance technician troubleshooting robotics and reading system data, a restaurant shift lead managing labor analytics and digital ordering platforms, or a manufacturing supervisor using sensor data to make real-time production decisions.

These roles require more than technical knowledge. Employees are developing judgment, adaptability, problem-solving, leadership, and the ability to make decisions in real-world conditions, often while directly influencing customer experience and business performance.

That experience can also create a foundation for career mobility.

Frontline employees gain firsthand exposure to how organizations operate, from scheduling and labor management to customer engagement, service delivery, and team performance. As they progress, those capabilities can translate into opportunities across operations, supply chain, commercial functions, and other corporate roles.

With the skills required in AI-exposed jobs changing rapidly, Sandra argues that career growth may increasingly depend not on mastering one set of skills, but on developing the ability to continuously learn, adapt, and apply experience in new contexts.

For organizations, it’s another reason to think differently about the connection between frontline learning, skill development, and career mobility. And for job seekers, it’s a reminder that the next step in a career may not always look like the traditional one.

Read Sandra’s full perspective in Built In: goschoox.com/4xPPWwT

08/28/2026

Training Tips with Drew Brees: Tip 5 – Empower Your Team

Known for building winning teams, Drew Brees brings that same mindset to Surge Entertainment, where Schoox partnered to help scale development across the frontline.

In this tip, Drew explains why empowering employees drives long-term success. When people feel supported and see a path forward, they perform better and stay longer.

Schoox enables continuous learning, leadership development, and skill progression so teams keep growing with the business.

When you invest in your people, performance follows.

👉 Learn more at schoox.com

08/27/2026

We’re excited to sponsor the Women in Restaurant Leadership (WiRL) Reception at QSR Evolution this September in Atlanta!

WiRL brings together women from across the restaurant industry to connect, share experiences, and build relationships that continue long after the event.

These are the leaders every operator depends on, leading through high turnover, thin margins, and customers with less loyalty than ever. They've got this. WiRL is where they go to prove it, together. We're proud to support that work.

Schoox CMO Sandra Moran will help welcome attendees as the reception returns for its fourth year.

Heading to QSR Evolution? We hope to see you there.

📍 Hyatt Regency Atlanta
📅 September 9
⏰ 6:45–8:45 PM ET

Learn more: goschoox.com/QSR_Evolution_2026

08/26/2026

Last chance to register.

Managing workforce readiness across a growing organization doesn't have to mean more manual work.

Tomorrow, Ali Zaheer, Sr. Director of Solutions Consulting, and Cory Strawbridge, Director of Product Utilization, will share practical strategies for simplifying learning administration across multiple brands, locations, departments, and business units.

Join us to learn how flexible organizational structures help organizations automate administration, improve governance, and deliver consistent learning experiences at scale.

📅 Tomorrow | 12:00–12:30 PM ET

Last chance to register:
https://bit.ly/4g8DbHC

08/25/2026

For a global franchise organization, delivering training is only part of the challenge. The bigger question is how to make learning work across thousands of employees, hundreds of locations, and different roles, markets, and operational needs.

That’s what Church’s Texas Chicken has built with Schoox.

In a new Hospitality Technology feature, Church’s shares how it is modernizing frontline learning across more than 1,500 restaurants in 25 countries.

With Schoox, Church’s has built a frontline-first learning infrastructure that reflects the complexity of its franchise network, helping deliver the right training based on role, restaurant, franchise group, geography, language, and other organizational needs.

It also gives Church’s greater visibility into learning across its network while creating a foundation for connecting skills and learning data with store-level performance.

For Church’s, that means moving beyond an LMS focused primarily on course delivery and completion toward learning that supports onboarding, operational consistency, workforce readiness, and ultimately, business performance.

As Sandra Moran, Chief Marketing Officer at Schoox, explains:
“Learning is evolving from a system that delivers training courses into a system that continuously improves organizational performance.”

Read the full Hospitality Technology feature to see how Church’s Texas Chicken is turning learning into operational infrastructure for a global frontline workforce: goschoox.com/Churchs_Texas_Chicken

08/24/2026

AI is changing how work gets done. But as technology becomes more capable, the role of human leadership becomes even more important.

In a new article for HRTech Cube, Schoox Founder and CEO Lefteris Ntouanoglou explores why AI adoption must go beyond implementation and become part of a broader workforce, leadership, and learning strategy.

As Lefteris explains, AI can support decisions and accelerate workflows, but accountability, judgment, empathy, and trust remain fundamentally human. For organizations, that means preparing employees not only with AI literacy, but with the human capabilities needed to perform as work continues to evolve.

“The organizations that lead successfully through this transition will understand something fundamental: AI is not replacing leadership. It is raising the standard for it.”

Read Lefteris’ full perspective on human-centered leadership in an AI-driven workplace: goschoox.com/Why-Human-Centered-Leadership-Matters