High Performance Accountants

High Performance Accountants Coaching and mentoring for improving and growing Australian accounting firms.

05/04/2026

Two Claude tabs. Same prompt. One knew nothing. One knew everything.
The difference in output was night and day.
Context is everything with AI - and most firm owners are running it blind.
Inside The Firm, we fix that. Book a free 15-min AI Roadmap call with me and I'll show you what's possible. https://members.highperformance.accountants/15minAIRoadmapCall

02/04/2026

We turned our managers' meetings into SOPs.
Not after. Not eventually. Within the hour.
Transcript in. SOP out. Team notified.
This is what we're running at Inspire right now. Book a free 15-min AI Roadmap call with Ben Walker to show you what's possible. Link in comments.

25/03/2026

I'm doing something I've never done before.

Next Tuesday (31 March) I'm opening up my firm - Inspire Accountants - and showing you every AI system we run.

All 32 of them. Live on Zoom. Nothing held back.

Most accounting firms are still using AI for basic emails.

We're using it to write SOPs in under an hour, catch quality issues before clients see them, and free partners from being the answer machine.

I'll show you what it does, what it looks like, and what the results are. I won't teach you how to build it - that's a deeper conversation.

But you'll walk out knowing exactly what's possible for your firm.

The AI-Powered Firm Blueprint
Tuesday 31 March, 9am AEST
90 minutes on Zoom. Recording included.
$97 +GST

Link to register in the comments.

Most accounting firms promote strong technicians into management roles and expect them to just “step up”.Real leadership...
26/02/2026

Most accounting firms promote strong technicians into management roles and expect them to just “step up”.

Real leadership takes skill.

Elevate is a 4-month program built to develop capable, commercially aware managers inside modern accounting firms.

Give your managers the skills for:

✅ Confident leadership
✅ Practical AI adoption
✅ Commercial decision-making
✅ True team ownership

Eight live sessions. Fortnightly. Small founding cohort.

Designed for firm owners who want managers that can lead conversations, drive performance, and take real ownership of clients and teams.

Starts 5 March - More details and Register here 👉 https://hubs.ly/Q044LRr-0

If you’re ready to build stronger managers this year, this is your move. 🚀

25/11/2025

Content Snare takes a practical approach to pricing. Rather than charging per user, it’s based on how many client requests are active at one time. That means smaller firms don’t overpay, and growing firms scale naturally.

They’re also moving towards a client-based model, making it easier to understand and budget for. For most practices, the cost is less than a single seat on other systems, making it one of the best-value tools for managing client information.

🎥 Watch the full episode on YouTube: https://www.youtube.com/watch?v=DKref9-c_AQ

🎧 Listen on Spotify: https://open.spotify.com/episode/06oTcBWp77Tud5nB7QebA4

🍏 Or on Apple Podcasts: https://podcasts.apple.com/us/podcast/content-snare-vs-karbon-requests-with-james-rose/id1652422862?i=1000735441904

24/11/2025

If there’s one piece of advice we’d share with any leader, it’s to have the hard conversations. Avoiding them never helps. In fact, it usually makes things worse.

Learning to lean into those moments builds trust, clarity, and growth. It’s not easy, but it’s part of what we do every day. Having those honest chats early can save a world of pain later.

🎥 Watch the full episode on YouTube: https://www.youtube.com/watch?v=nfGSSN25kvo

🎧 Listen on Spotify: https://open.spotify.com/episode/0i0Fk6ExmPqsNBQUBeKHXn?si=grr-A4IfS96g3mME2uAdVA

🍏 Or on Apple Podcasts: https://podcasts.apple.com/us/podcast/dealing-with-difficult-team-members/id1652422862?i=1000734158472

19/11/2025

We’ve all signed up for software trials that go nowhere. The secret is to actually test it in a way that mirrors real client work.

Start small. Send a request to yourself, then to a teammate. Once you’ve refined the process, try it with a few trusted clients and ask for feedback. It’s the easiest way to see how tools like Content Snare can improve your client experience and save hours in admin time.

🎥 Watch the full episode on YouTube: https://www.youtube.com/watch?v=DKref9-c_AQ

🎧 Listen on Spotify: https://open.spotify.com/episode/06oTcBWp77Tud5nB7QebA4

🍏 Or on Apple Podcasts: https://podcasts.apple.com/us/podcast/content-snare-vs-karbon-requests-with-james-rose/id1652422862?i=1000735441904

16/11/2025

Too many businesses sit one team member away from total chaos. When that person leaves, everything feels harder, pressure builds, and performance drops.

If you can afford to, think ahead. Hiring one extra person before you’re desperate creates stability, reduces burnout, and helps your A players stay at their best. It’s not about overstaffing, it’s about protecting your business and your people.

🎥 Watch the full episode on YouTube: https://www.youtube.com/watch?v=nfGSSN25kvo

🎧 Listen on Spotify: https://open.spotify.com/episode/0i0Fk6ExmPqsNBQUBeKHXn?si=grr-A4IfS96g3mME2uAdVA

🍏 Or on Apple Podcasts: https://podcasts.apple.com/us/podcast/dealing-with-difficult-team-members/id1652422862?i=1000734158472

13/11/2025

When it comes to software, features matter, but experience matters more.

Content Snare stands out because it focuses on how clients feel when they use it. It’s simple, clear, and just feels right. That first touch point with a client sets the tone for every future interaction, so making it seamless isn’t just good design - it’s good business.

🎥 Watch the full episode on YouTube: https://www.youtube.com/watch?v=DKref9-c_AQ

🎧 Listen on Spotify: https://open.spotify.com/episode/06oTcBWp77Tud5nB7QebA4

🍏 Or on Apple Podcasts: https://podcasts.apple.com/us/podcast/content-snare-vs-karbon-requests-with-james-rose/id1652422862?i=1000735441904

10/11/2025

When leaders say, “I should have raised this earlier,” it shows self-awareness and care. From there, the conversation can shift from confrontation to collaboration.

The goal isn’t to blame, it’s to invest time in helping someone grow - if they’re willing to invest the same effort back.

🎥 Watch the full episode on YouTube: https://www.youtube.com/watch?v=nfGSSN25kvo

🎧 Listen on Spotify: https://open.spotify.com/episode/0i0Fk6ExmPqsNBQUBeKHXn?si=grr-A4IfS96g3mME2uAdVA

🍏 Or on Apple Podcasts: https://podcasts.apple.com/us/podcast/dealing-with-difficult-team-members/id1652422862?i=1000734158472

07/11/2025

Every business owner faces it, that tricky moment when a team member becomes a challenge. It’s uncomfortable, but it’s also part of building a strong, healthy team.

In this clip, Ben and Riz dive into what “difficult” really looks like and how to navigate it with empathy and clarity. Because at the end of the day, we don’t deal with numbers, we deal with people.

🎥 Watch the full episode on YouTube: https://www.youtube.com/watch?v=nfGSSN25kvo

🎧 Listen on Spotify: https://open.spotify.com/episode/0i0Fk6ExmPqsNBQUBeKHXn?si=grr-A4IfS96g3mME2uAdVA

🍏 Or on Apple Podcasts: https://podcasts.apple.com/us/podcast/dealing-with-difficult-team-members/id1652422862?i=1000734158472

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